Question 1

What is the difference between the newer model SM-SHE 48 BZ and SM-KHE 48 AG?

Accepted Answer

I actually have both a SM-SHE60 and a SM-KHE48, both in black. The SM-KHE48 is a flat black color, while the black on the SM-SHE60 has a little more sheen, and a barely perceptible metallic quality. The biggest difference between the two models is the lids. While the lid design and operation is very similar between the two, the lid on the SM-SHE60 is more streamlined, has a smaller opening (although not uncomfortably so), and is a full 1 oz. lighter than the lid on the SM-KHE48. Interestingly, I found the lids to be completely interchangeable between the two models, as both models have an identical mouth width. I actually ended up putting the lid for the SM-SHE60 on the SM-KHE48 bottle to create a very light bottle (7.5 oz) for travel. So I would presume that the SM-SHE48 would be virtually identical to the SM-KHE48, but with the lighter lid design of the SM-SHE60.

Question 2

Does the sm-she60bz, 20 ounce, black matte have a non-stick coated interior or not? all the model product descriptions seem to be mixed together.

Accepted Answer

Thank you for your inquiry. The Stainless Mug model SM-SHE does not have a non-stick coated interior. The Stainless Mug SM-SHE features an electro-polished SlickSteel® finish interior that is corrosion resistant and repels stains.  Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email support@zojirushi.com

Question 3

Made in ?

Accepted Answer

Thailand.

Question 4

The interior walls of my thermos have developed a layer of something that looks and feels like rust and that I'm unable to clean off. What is it?

Accepted Answer

Thank you for your inquiry. The interior of your SM-SHE vacuum insulated mug is a SlickSteel polished stainless-steel finish. There is no coating or lining on the interior of your vacuum insulated mug. Staining or coffee layers on the interior of the mug can be removed with a bleach/chlorine-free food and beverage stain remover. Please contact Zojirushi America Customer Service for further information by email at support@zojirushi.com

Age range (description)	All Ages
Brand	ZOJIRUSHI
Capacity	567 g
Colour	Vivid Orange
Recommended uses for product	Coffee, Soup, Tea, Water
Special features	heat_reveal_technology, break_resistant, leak_proof, Lightweight Resistant

Zojirushi Stainless Steel Mug, 20 ounce, Vivid Orange

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