Question 1

What’s the difference between 3um and 1um gold plating?

Accepted Answer

Some cheap cables in the market may use iron connectors without being gold-plated, which will make them easy to be oxidized. Most cables in the market adopt 1um gold plating. They may work with no difference at first. However, slight signal loss may occur after a period of use. iVanky has increased the gold plating to 3um so it’s more durable and can bear much more times of plugging and unplugging. You can tell the difference from the color. 3um is darker than 1um.

Regards,
iVanky Support

Question 2

How to apply for a warranty? My cable doesn't work!

Accepted Answer

Hi there,

For the benefits of our customers, we extend the 18-month Warranty to total of 54 months (18+36 months) for customers who have registered their products on our website. Feel free to contact our top-notch customer support team at support@ivanky.com with any questions or concerns. Or Simply click the link below and send us a message:
https://www.amazon.co.uk/ss/help/contact/?_encoding=UTF8&marketplaceID=A1F83G8C2ARO7P&ref_=v_sp_contact_seller&sellerID=A1M9YUJJATFO6L

Hope it helps. If you require any further information, feel free to contact us.

Kind Regards,
IVANKY Support Team
-------------------------------------
FaceBook: @ivankycompany
Instagram: @ivankyofficial
Twitter: @ivankyofficial

Question 3

Will it work with my new macbook and iphone?

Accepted Answer

Hi there,

This mini DisplayPort cable does NOT work with either new Macbook(2018/2019) with thunderbolt 3(type-c), or ANY iPhone which is all equipped with lightning port.

Hope it helps. If you require any further information, feel free to contact us.

Kind Regards,
IVANKY Support Team
-------------------------------------
FaceBook: @ivankycompany
Instagram: @ivankyofficial
Twitter: @ivankyofficial

Question 4

Im trying to use this cable to connect from an apple tv to my 2011 imac but i get no change when i plug it in.  please advise

Accepted Answer

You should be able to do it wirelessly through airplay so it might not be an option for you

ASIN	B0757JWW81
Brand Name	IVANKY
Cable Type	Display Port
Color	Grey
Compatible Devices	Laptop, Monitor, Projector, Television
Compatible Phone Models	Apple
Connector Gender	Male-to-Male
Connector Type	HDMI
Customer Package Type	standard packaging
Customer Reviews	4.6 4.6 out of 5 stars (17,910)
Data Transfer Rate	2.25 Gigabits Per Second
Ethernet Cable Category	Cat 5
Frequency	60 Hz
Global Trade Identification Number	00790404206343
Indoor Outdoor Usage	Indoor, Outdoor
Item Shape	Round
Item Weight	0.08 Kilograms
Manufacturer	IVANKY
Model	IVANKY-DC-02
Model Name	IVANKY-DC02
Number of Items	1
Number of Pins	2
Other Special Features of the Product	Braided
Outer Material	Nylon
Part Number	IVANKY-DC02
Recommended Uses For Product	Indoor and outdoor
Specification Met	HDCP
UPC	790404206343 606345798871
Unit Count	6.6 Meters

Mini DisplayPort to HDMI Cable 2M, Nylon Braided & Gold-plated Mini DP [Thunderbolt 2 Compatible] to HDMI Cable, for MacBook, Surface, Monitor, Projector, etc - 1080P, Grey

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