Steelcase Gesture Office Chair with Head Rest - Ergonomic Work Chair with Wheels for Hard Flooring - Comfortable Office Chair - Intuitive-to-Adjust Chairs for Desk - 360-Degree Arms - Licorice Fabric

Pros: Best Chair Ever. That's not hyperbole - I'm 64 and have been doing office work for most of my adult life, and have through a wide variety of chairs from the cheap to expensive competitors, and none of them hold a candle to this chair. Assembly: dead easy. The only challenge is that the chair itself is heavy, so getting it out of the box is work, and getting the piston, chair and base aligned is definitely easier with two people. Other than that, assembly was seconds, easy, and required no tools at all. Adjustable: I'm short and um... fluffy, so no chairs ever fit me. This chair does, and perfectly. The seat moves in and out far enough that you can get the pressure points on your thighs exactly right and comfortable. It goes low enough that my feet are actually flat on the floor with no need for a cushion, but adjusts high enough for my 6' plus husband. The adjustable lumbar is ideal support, and adjusts far enough to suit a variety of needs. The 4 stops on the recline work perfectly, and even better, the tension adjustment on recline lets me get the chair to "just right" for long calls or long pounding keyboard sessions. The controls are easy to understand and logical, so no fumbling around trying to remember which dial does what. There are several reviews that call out the arm rests moving, and yes they do move, but they're stiff enough to stay put while seated, and pull right back in as needed. I can get them to exactly the right height and position with no fiddling at all, and a big plus is that they adjust forward and back as well as up and down. The seat itself is cushioned, but not mushy at all, so you get comfort with support for long days at the desk. The back is firm and comfortable. I added the headrest, which is as good a quality as the rest of the chair, looks great, and adjusts to "just right". After many, many years of trying to find the best economy chair, I finally bit the bullet and bought the chair I deserve. Now I'm reminded that there's a huge difference between "price" and "cost" and wish I'd done this years ago.

I recently purchased the Steelcase Gesture Office Chair with Head Rest, and it has been a game-changer for my work-from-home setup. As someone who spends up to 12 hours a day at my desk, finding a chair that provides both comfort and support was crucial, and this chair delivers on all fronts. The comfort level of the Steelcase Gesture is unparalleled. The seat cushion is incredibly supportive, and the backrest contours perfectly to my spine, providing excellent lumbar support. The headrest is a fantastic addition, offering just the right amount of support for my neck and head, which is essential during long work sessions. What truly sets this chair apart is its adjustability. Every aspect of the chair can be customized to fit your body perfectly. The armrests move in every direction—up, down, forward, backward, and even pivot—ensuring that my arms and shoulders are always in a comfortable position. The seat depth and height adjustments are smooth and easy to use, allowing me to find the perfect seating position effortlessly. Since using the Steelcase Gesture, I have experienced no body pain, even after sitting for extended periods. The chair promotes good posture and reduces strain on my back and neck, making those long workdays much more manageable. I highly recommend the Steelcase Gesture Office Chair with Head Rest to anyone in need of a high-quality, ergonomic office chair. It is worth every penny for the comfort and support it provides. If you spend a lot of time at your desk, this chair is an investment in your health and productivity. I hope this review helps!

I ended up returning mine and paying $50 to send it back for shipping cost. I really wanted to like this chair as it has a lot going for it. The arm rests are excellent. The back is great. The headrest is serviceable. Loads of adjustments to get the chair to work for you. The seat cushion is just bad though. Feels like you are sitting on a wooden bench. I was constantly moving around every couple minutes to try to find a comfortable position. I assume you could buy a pad to put on top but something about that doesn't feel right when purchasing a chair of this expense. So this is why it is a 1 star rating. If it isn't comfortable it is ultimately unusable.

The headrest fails this chair making it Good but not Great. My expectation is that when I adjust the headrest it should stay in place. Instead there is excessive free movement backward and forward (see video). From center point top to bottom of the headrest - I measured 2.5" of free movement. Floppy and just completely unexpected. EDIT: Found out today when the headrest came off that the excessive play was because the screws weren't tightened properly and the insert thread was stripped. Researching, I found this to be a common occurrence (shame on you Steelcase). That being said, a little more work than you should have to do for a $1k chair will be resolved by either a little epoxy and re-drill of the thread or a new thread insert. I had neither at the time, so opted for a temp fix using a glue gun so that the screw could grab a little better. Oh and by tightening more I noticed the tip of the screw started to reach the surface on the other side of the headrest. I suspect Steelcase contracts out for the headrest addition... it's just too kludgy and there are a couple of different approaches that would make it rock solid.