I purchased this product and got 2 500ml of e45 derma protect moisturising lotion which is not the same lotion as i have previously purchased

That is sad. You should contact the seller and ask for replacement (or refund).

I can see some complaints that only one pack was received. Can anyone kindly confirm if two packs were actually received as described?

I have received two packs as described. The complaints may be an isolated case.

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2 PACK 500ML Dermatological Moisturising Lotion

2 PACK 500ML Dermatological Moisturising Lotion

Product ID: 230502715

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Details

Brand
e45
Item Volume
500
Item dimensions L x W x H
12 x 1 x 12
Age Range (Description)
Adult
Special Feature
Travel Size
Active Ingredients
GOLD

⚡Lightweight, quick-absorbing formula

💧500ml x2 long-lasting hydration

🛡️Restores skin’s moisture barrier

Description

💧 Double the hydration, zero compromise—your skin’s new daily essential

DUAL 500 ML VALUE PACK - Stay stocked and never run dry on essential hydration
NON GREASY LIGHTWEIGHT - Absorbs instantly for a smooth, residue-free finish—perfect for busy professionals
BARRIER BOOSTING MOISTURE - Reinforces your skin’s natural defenses against environmental stressors
GENTLE FOR ALL SKIN TYPES - Dermatologically tested and safe for daily use, even on the most sensitive skin
ADVANCED DERMATOLOGICAL FORMULA - Clinically designed to deeply nourish and protect sensitive skin all day

E45 2 PACK 500ML Dermatological Moisturising Lotion offers a clinically tested, non-greasy formula that delivers deep, long-lasting hydration and restores the skin’s natural moisture barrier. This convenient dual pack ensures you stay fully stocked with a lightweight lotion suitable for all skin types, including sensitive skin, providing smooth, protected skin throughout the day.

Specifications

Item model number	SG_B012FQYUTI_US
Product Dimensions	12 x 1 x 12 cm; 200 g
ASIN	B012FQYUTI

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