How to solve the error of "obstructed" in the Home app?

1.Check the sensor – They must be less than 1 inch apart when the door is fully closed. 2.Adjust opening time – In the meross app device settings, increase the opening time slightly if the Home app shows an obstruction error.

Does it only support 2.4GHz WiFi network?

Yes, if you are having a mesh WiFi name for both your 2.4GHz and 5GHz WiFi and it keeps failing during setup. You may need to turn off the 5GHz on your WiFi router temporarily and make sure that your device is covered by a strong WiFi signal.

Do I need to remotely control the device through the hub?

For Home app: the same Wi-Fi control does not require a hub; Remote control access uses your existing Apple device as a hub.But the meross app allows hub-free remote access from anywhere.

I got an error about "Close Action Is Failed", but the door was closed.

The most likely reason is that your door opening or closing time is longer than the default setting (15 seconds)). You can set a custom door opening time in the Meross app (Device settings-> Advanced settings -> Opening time, choose a suitable time)

After installing MSG100, will my existing wall buttons and remote control still work?

Yes, the MSG100 won’t conflict with any existing features. Plus, we’ve added a new feature to the Meross app that lets you control the lights on your garage door opener.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Smart Garage Door Opener Remote, Compatible with Apple HomeKit, Siri, CarPlay, Alexa, Google, SmartThings, and Android, Universal WiFi Garage Door Controller, App + Voice Control, No Hub Needed

Product ID: 225974043

Details

Brand
meross
Color
White
Compatible Devices
Apple HomeKit
Max Number of Supported Devices
1
Special Feature
No fees or

📶Universal WiFi control

🔒Real-time secure status

🗣️Voice assistant integration

$110.84

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Description

🚪 Unlock smarter living with effortless garage control!

ANYWHERE ACCESS - Control your garage door remotely from anywhere with the Meross app—perfect for busy professionals on the go.
EFFORTLESS SETUP - Beginner-friendly installation with no hub required; your original remotes and wall buttons keep working.
RELIABLE PRECISE - Wired sensor delivers instant, accurate door status and alerts, eliminating guesswork and false alarms.
HANDS FREE CONVENIENCE - Open or close your garage with simple voice commands via Siri, Alexa, Google Assistant, and more.
SEAMLESS SMART CONTROL - Transform your existing garage door into a smart gateway without replacing your opener or complex installs.

The meross Smart Garage Door Opener Remote (MSG100HK) is a universal WiFi controller compatible with 200+ garage door openers and major smart home platforms including Apple HomeKit, Alexa, and Google Assistant. It enables remote and voice control without replacing your existing opener or requiring a hub. Featuring real-time wired sensor feedback, instant alerts, and easy installation, it’s designed for busy professionals seeking seamless, secure, and convenient garage access with no monthly fees.

Specifications

ASIN	B084Z5QZR2
Additional Features	No subscription fees or advertising
Best Sellers Rank	#4,475 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #22 in Garage Door Keypads & Remotes
Brand	meross
Built-In Media	USB adapter
Button Quantity	1
Color	White
Compatible Devices	Apple HomeKit, Amazon Alexa, SmartThings, Google Home
Connectivity Technology	Wi-Fi
Controller Type	APP and voice control
Customer Reviews	4.3 4.3 out of 5 stars (18,249)
Item Dimensions L x W x H	3"L x 2"W x 1"H
Item Type Name	Keypads & Remotes
Item Weight	311 Grams
Manufacturer	meross
Maximum Number of Supported Devices	1
Maximum Range	200 Meters
Mfr Part Number	MSG100
Model Name	MSG100
Model Number	MSG100
Smart Home Compatibility	Smart Home Compatible
UPC	787446925615
Warranty Description	2 year

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

$110.84

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews