GemOro UltraSpa Ultrasonic Jewelry Cleaner & Steamer | Combination Cleaner

I love love love this, the picture defiantly does not do the GemOro justice, after I took my rings out of the cleaner for the first time they looked better but still not as shiny as I knew they could be that was because there was so much lotion and hard water on my rings, I watched a video and someone suggested when you have rings that dirty you first take a toothbrush, and some dish soap and go over your rings including the under side where the diamonds are set then rinse it and leave them in a cup of warm water ( I used hot, from my water dispenser) and leave your rings in the water for five minutes that way and grime and build up can loosen up, I did that then used my GenOro again and vola my rings looked brand new again even the silver was shiny so happy I purchased this, my only complaint would be it was bigger than I expected but other than that I love it, totally worth the money also when I purchased it Amazon had a suggestion that when people buy this they also purchase Gem & Jewelry Cleaner concentrate by Blitz to use in your water that the rings sit in very happy I did. I was leary of spending so much money on a jewelry cleaner however in the end it is an great investment.

I agree with another reviewer that you need to read the instructions. I recommend watching a Youtube video on the Gemoro Ultraspa before reading the instructions. Once you see how it works, it is simple to use and the instructions make more sense. You need to know to avoid: emeralds, opals, pearls and jade to name a few of the softer gem stones listed. Glued stones are to be avoided. The instructions go over that. But any cleaning method for diamonds would be inappropriate for these more delicate gems. The results are impressive. I could not be happier. The gold sparkles as do the gem stones. Gold chains look new. The results match my favorite jeweler. The machine is light weight but sturdy, holds quite a number of pieces in the ultrasonic tank. I covered the bottom of the basket with jewelry and they all cleaned nicely. I was pleased how quickly I could clean all my jewelry. It is roughly 10" wide by 10" deep and 11" high.

I bought an ultraspa for my wife and it broke on its second use. While steam cleaning her ring steam suddenly shot out the back under the steam pedal. The unit completely lost all steam pressure and shorted out the electrical. I could see moisture inside the display panel where the lights were supposed to be on. Amazon sent me a return label and I got a refund.I went ahead and ordered another unit thinking the first one was defective. When I opened the second unit I could immediately tell it was used. It had water spots all over and calcium deposits on the brass fitting of the steamer cap. I went ahead and filled it with water to see if it worked only to find the steamer was doing the same thing as the first unit. The ultrasonic cleaner did work though. I called amazon, they sent me a return label and I got a refund.Figuring I again had bad luck, I ordered a third unit. The unit arrived extremely used, and full of water which splashed all over everything during shipping. I didn't even bother seeing if it worked.Don't buy this product! It is obviously defective, and you are most likely going to get a used broken unit even though you paid for a new one. I called gemoro to let them know their suppliers are sending out used defective units, they said that's too bad and we're no help.

I have a lot of jewelry and thought I kept it clean until I got this cleaner. It is the best! I get so many compliments on my jewelry, it all looks new. I highly recommend it. Having dirty jewelry is like having mud on a Porsche! I see people wearing beautiful jewelry and it makes me so sad to see how dirty it is. People spend thousands of dollars on jewelry but don't keep it clean, it's such a waste! If you have any nice jewelry, you need this cleaner! I put my jewelry in the top every night then steam it periodically. I LOVE IT. One thing, be careful with the steamer, I blew a diamond out of one of my necklaces. It was my fault, I was over zealous cleaning it. So many people have asked me about it, 5 people I know have already bought it, I literally clean everyone's jewelry who come to my house. A MUST BUY!!!

Had this for a month now and I have not had any issues. I was not sure what to expect based on other reviews, but since it was prime eligible I figured what the heck.No issues with machine out of the box. Brand new.Easy set up. Smaller than i expected which is great Takes up less room. Still plenty big cleaner and steam reservoir. Clenaed about 15 peices of jewelry first time and did not run out of steam.Ultrasonic sounds good. I have no way to measure the frequency of the cleaner other than it sounds just like the full size machines I use to clean guns. The dog left the room as soon as I turned it on, so it seems to actually use ultrasonic waves, not just vibrating like some cheap machines do.Steam works great, a little residue with the first spray, but that should be expected. Very controllable valve for regulating amount of steam. Push down all the way and the jewelry flies right out of the tweezers.(Close nearby drains, don't ask why)Cleans just as well as taking it to the local jeweler. I used some Blitz cleaner concentrate, just a little in the water to help clean and it worked perfect. Little blast of steam after that and perfection.The only downside is that it is so easy and fast, less than 10 min from turning it on to done that my wife wants her earrings and ring done every week. Had to find a place for it to stay out instead of emptying it and storing it.

Bought this because our local jeweler retired, leaving me no where to get my rings cleaned.The unit seems to do the trick, but leaves something to be desired as far as ease of use. Right out of the gate I had to spend nearly an hour trying to get an obnoxiously large (5 x 6 inch) pink label off the front of the unit. Frankly, there was plenty of packaging to use as a message board, so the last thing they needed to muck up the front of it with a label nearly impossible to remove.The unit itself is quite large,and the steamer makes a HUGE wet mess.So you definitely can't set it just anywhere and you will need lots of towels. But it seems to clean well, so I'll live with it.

I have had and used this for my wedding ring and tennis bracelet for about 6 months. I only use it for personal use, about 2-3 times a week. First of all, I LOVE how great it makes my jewelry (stunning!) HOWEVER, (after 5-6 months of use) all of a sudden, when it is plugged in it trips the circuit breaker immediately. It no longer works and I am worried it may be a fire hazard. I can't understand what happened, the unit wasn't even moved or anything. I do not know yet if the manufacturer will honor a warrantee or not yet (I am waiting to hear) and if they are able to make this right I will be updating this: because this problem happened after 6 months, we are no longer eligible for Amazon's basic return policy. When this unit is working, I LOVE IT. But let's face it, if it isn't working-- $200 is a lot of money.

I bought this for my wife to clean up her wedding band and engagement ring and it works well with a polishing solution in sonicator mode. I have also used it on my Casio G-Shock metal digital watch wrist band to clean up the grime and it works well. The steam function puts out quite a bit of steam. Not sure how much of it is just feeling like I'm cleaning it and how much the sonicate mode cleans things up compared to the steam but when combined our Jewely comes out sparkly. It cleans off oils on sunglasses but does not remove smudges so a microfiber cloth and cleaning solution are still needed for that. Was hoping to just throw in sunglasses as advertised and see them come out perfectly clean with no smudges but that is simply not the case. Overall for jewelry this seems like a good investment to make less trips to our jeweler to perform ring cleaning.

My rings just sparkle like they never did before. Very pleased with the steaming part.

tal como en su descripción el producto muy bueno

Excelente, solo le doy 4 estrellas porque debería de tener una manera más sencilla de vaciarle el agua en cada cambio tanto para la tina como para el vapor

J’ai reçu mon appareil pour nettoyer mes bijoux. Elle est très belle et énorme. Cote ultrasonic, ma petite machine acheter dans le passé à 50$ je trouve qu’elle nettoie mieux, et on voit les ultra son, j’ai fait le test de la feuille d’aluminium la petite perfore, mais la grosse non. Pour la section vapeur ces vraiment impressionnant. WoW. Ça cleans. Si ça serais à refaire j’achetais que la machine à vapeur. Mais en gros je regrette pas trop.

my gemora leaks tons of water when using and now the steam is brown. When i tried to contact the company i did not get any reply