Dellonda 13kW Outdoor Gas Patio Heater - Stainless Steel - DG2

I bought three of these patio heaters for a big get together. They were well packaged, excellent quality and they give off really effective heat that deflects from the top covering and radiates outward. They are easy to move, (on supplied wheels) very stable and easy to assemble. Good value for money. If I was to offer a constructive suggestion, the instructions could be clearer, but that’s all.

Exactly what I was looking for and easy to assemble and works perfectly

Quite well made, and looks good. I have bought a few of these over the years. The last one suffered the winds in Novemver. So time for a new one. I decided on this as the company has a good reputation. And had good writr-ups. It was delivered quickly, and well boxed. All parts were in boxes or plastic covers with the main parts placed in foam. So I was initially impressed. I start by checking the seal nuts and bolts and spanner supplied. But my attention was these items did not match the Id on the instructions. Ie 3cbolts called aa etc. But on the instruction they were named completely different. However undeterred I went on to build. The build is very straight forward and you just need the jist of it to carry on. But again the diagram just showed pictures of bolts of where to place. It does not identify which ones to use. But common sense prevails. The majority of the build is easy. But ensure you have extra spanners for claiming and tightening. The worst job is the 'roof' section. Two pairs of hands I'd the key here for help with alignment of holes. Painstaking! I turned my head to fixing the burner on the pole. But for love nor money could not findvthe bolts fir the attachment. I searched the boxes and plastics alike and was going to give up and use some old stock I held. But the I hapendvto look at the part more closely to find the bolts werecalready fixed in the head and simply had to be unscrewed, taken out, put burner in place and refit screws. No big deal, but why not put all screws etc together? All said, very pleased and works well.

Not used yet. Need two people to put together and take off the plastic shim on everything before assembling. Just check the gas size bottle

Easy to put together however some parts missing , thank goodness for B&Q Had to improvise rather than return item . Maybe double check your parts before sending out the product

Easy to assemble but takes sometime works really well with a good amount of heat.

This is a very good product, but if you are unfortunate enough to encounter an issue with it then don’t worry as the after sales service is unbelievable. I reported an issue through Amazon and within a short time I was contacted by telephone by Dellonda to discuss it. They could not be more helpful, immediately addressing the issue and providing advice and, when necessary, spare parts. I would highly recommend this product and the company. Mark Jones

This would have had more stars but the bolts to secure the hood are ineffective and they keep falling out- just been to buy stronger and longer bolts to hold the hood in place - apart from that it’s ok- bit fiddly to put together because the instructions are poor - more or less they say here are the pieces now put them together 🤣🤣🤣