Dr Infrared Heater Upgraded Version 2-Tier 18 Cubic feet Portable Bedbug Heater with Thermometer and Timer, Black, Big (DR-122)

Takes a little bit of time but it kills them real good, it brings me comfort to know they burn to a crisp in there. Fairly easy to set up and use, and when sealed up properly it keeps its heat level nice. And it's a heck of a lot cheaper and easier to use than an exterminator

I was waiting for a review on the upgraded version to see if all of the problems on this infrared heater were corrected. No one really gave a current review on the upgraded changes so I went out on a limb and purchased one, June of 2018. I was so happy to see that the upgraded version has in fact corrected all of the problems that people discovered. First of all, the knob to the heater is no longer a knob but a red off, on switch with a light built into it. The switch is on the back of the heater where it is easily accessed. I'm not sure what the hot glue issue was that people were referring to but there is no hot glue anywhere on the heater. The rack is very strong and sturdy and not flimsy so I think that was fixed too. Also, it is white and not silver. Also the frame was very easy to put together. It took my 12 year old, 10 minutes to put together. Also. The allowance on the case is perfect. There were no fit issues at all in placing and zipping the case around the frame. The quality is exceptional all around especially for the price. Today I will heat treat some items and update my review on the performance of the heater as well but overall, I'm very impressed with the quality that I see. I'm just a regular Amazon consumer so I think it was important to get my point of view out there because I myself was looking for a review like mine about this item.

My heater did not work....trying to contact seller ...for replacement

Please do not believe the bad reviews given by people who think this is a solution to ridding their entire home of bed bugs. It is to be used as a prevention tool. I purchased this when we had a scare on a trip recently and it worked great. The quality really is very good for the price. If you have an infestation, please call an exterminator, not use this and get mad when it breaks after 9 months of using it several times a week...DUH. I feel this is really an insurance policy so I will not bring critters home after traveling. We use this for the suitcases, backpacks, etc. All the clothes go in the dryer for 45 minutes. Easy and effective.

After a bed bug infestation cost us several thousand dollars in exterminator fees, I went looking for a device to use when I got home from my many business travels (last year, pre-CoViD19.) This was a nicely priced item with good capacity, so I bought it and used it several times (last year.) As far as funciton, it does what it says it does and is easy to use, but requires you to set aside an hour or more of time "babysitting it" if you have any items that could be damaged by extreme heat. The challenge is that the thermometer they include does NOT automatically control the heater. So you have to turn it on, wait for the temp to hit the target temp you set (there are instructions on how to set an alert on the included thermomoeter when this happens) and then keep switching it on and off to keep it above the desired killing range. This isn't the end of the world, but if they offered an upgraded model with an auto- control setting that was close in price, I'd pick it over this one. As it stands, it works fine, just make sure you keep an eye on the temp while running it to keep it in range. I also noticed a lot of people complaining about the heater shutting down or dying due to overheating, so make sure the port the heater attaches into is clear and not obstructed to minimize the risk of this happening to you. The person who said the frame is weak is "sort of" right: the shelves fold in the middle for storage and when in use they do sag a little, but I have put a LOT of weight on mine and only been casual (ie not super-careful, but not throwing it in basketball-style either) about setting my full size and filled to the brim travel suitcase in it without damaging the rack.

Large capacity makes fast work of baggage and clothing. A quick wipe down of the bottom after running the first suitcase and contents through showed 3 dead bedbugs and some other little bugs I couldn't identify, which was the kind of thing that keeps me scratching at nonexistent critters. I bought it as a mental health insurance type item. I don't want to think that expensive, well known hotel chains might have bedbugs, but didn't want to risk it. They really are everywhere and almost impossible to get rid of. The cost was completely recouped in the first use, not to mention the peace of mind that comes with knowing I'm killing the evil little monsters before they can make a permanent home here. Even if you only take a single yearly vacation, buy this, and use it. Maybe if enough people do, the bedbug population will not only stop growing, but hopefully decline to the point that technology can catch up and eliminate the threat. My only complaints would be the complete lack of directors for the case itself. The directions only handle the frame. I had to figure out the case by looking at the picture and moving it around until I finally got it right. I'm also concerned about the center zipper. With the connection being at the top, instead of at the bottom, the constant downward pressure makes it more likely to fail. It is more logical to reverse that but it can't be done by the purchaser, it's a design flaw that has to be corrected on the manufacturer's end so I'll keep my fingers crossed that it holds for a long time as we will be using this on a weekly basis.

Instructions should be more specific, ripped two holes in it trying to get the frame into the shell. Taped those up and seems to be working. Also make sure you have the thermometer at the right height or it will not register the correct temperature.

So, the thing works well. The frame is cleverly designed with springy pins to hold it together. The nylon canvas bag that surrounds it is of good material and well made. It gets up to temperature and stays hot and works for what it's intended. There are a few things that people should know about it however. There is no thermostat on the heater. It's just a heater with a switch. The thermometer-timer is a separate thing and does not control the heater. You have to keep an eye on the time and temperature and turn the heater off yourself. Not a big deal but something to be aware of. You'll need to stay near it and listen for the (faint) beeping of the timer then turn it off. They say that it should be at least 49°c to kill the bugs. This can go up to 59° and 60°c. This might be too high for some objects. The ambient temperature of the room you put it in has an influence on the internal temperature. The heater switch has four positions. OFF, FAN, HI and HI. The manual says nothing about what the difference is between the two HI positions. In practise they seem to be the same. There is no mention of the orientation of the vertical supports in the manual. It's important for the racks though so that should be mentioned. The racks are well designed but there is a limit to the weight they can hold without sagging. The vertical zipper teeth were separating on the second day. This is likely because the zipper slider is a bit too cheap. (They should use a better quality of zipper slider.) Squeezing the slider with pliers works for awhile. The cooker doesn't get hot enough with the front vertical zipper not closed.

Easy to set up and use. Loses a star because the shelving that comes with it is weak. I used both shelves as one and placed a shoe rack inside and that has been good for me. No other issues so far.

This product was defective. It turns on and then shuts down after 30 seconds. Completely dead on arrival out of the box. There is no automatic temperature control as suggested. No timer. This is not a good product and now it is taking space and costed me money. Don't buy this. I have tried to return this but unable.

Refunding. Too bad. Tent is solidly constructed, frame does the job...but the heater shorts out within 5 minutes tops of turning on. Seems to be a common complaint. Avoid at all costs.

The product was shipped on time. The quality of the product is good. Easy to install. Fits a lot of stuff inside it to heat at once. But stops working certain uses. Cannot rely when it would start working again. Not worth the money based on the reliability factor.