Padmate Pamu Slide Green Wireless Headphones, Bluetooth 5.0 True Wireless Earbuds with Mic, for Android, Indiegogo TWS Earphones with Portable Charging Case, IPX6 Waterproof

I enjoyed these headphones at first but now they have failed after 2 years. They do not work and Padmate have been terrible with their customer service, sticking to their 1 year warranty only stance and cheekily saying I can get a good discount on a new paid. Avoid like the plague.

I have ordered two pairs of these and on both occasions I had to ask for a replacement as they just didn’t charge. The first time I got a replacement but the second time they have just stopped talking to me. I’m now down £70+ and not happy. Be very wary when dealing with this company.

If i could give lower i would. Please please please do not buy these earbuds. Mine worked well for a few weeks but then started to disconnect themselves evertime i used them. I tried contacting support and when i finally recieved a reply they would not take responsibility for their faulty product and will not offer a refund or replacement (i even offered to send them back)

These are truly awful. There are lots of reviews out there of a dubious source so I thought I’d add another one.I ordered my pamu slides via Indiegogo and after a fairly long wait, they turned up in July 2019.The fit is okay. They are comfy and the sound is okay, but they are not a fit that will never fall out. In fact, they fall out quite a bit, irrespective of which interchangeable tips I use.However, after 2-3 weeks, one ear, which had kept cutting out every so often, failed completely.This was when I then went and looked online to discover thousands (yes, not hundreds, thousands) of similar reviews.I contacted padmate in august to get the faulty earpiece replaced or repaired. I contacted them again in September, October and November.Finally, sick of the total lack of response, I started posting comments on their Facebook page about when would they contact me to replace them.Finally they got in touch, and after several tortuous emails where they repeatedly asked me to reset them and then video me doing so, they agreed to replace them.... so long as I still had the cardboard box with the serial number... cos it’s not on the unit itself.Luckily I did.So they replaced them. I suppose I should be grateful, but at this point I wondered what I would get. Firstly, I was told I’d have to wait several weeks for them to send the replacements out, because they had to ship new ones to new customers first!!!!But I did get the replacements, in January 2020, a while 6 months later, after first reporting the fault in august 2019.And guess what... the replacements were faulty!!!I guess I am just lucky, in that the original pair had a faulty right ear, and they replacements have a faulty left ear (for now... I suspect in a few weeks the right ear will die as well).I managed to pair the two non-faulty earpieces together, so now I have a working headsetSound quality is okay (similar to apple plug in earbuds that came with the phone) for is still poor, confidence they will still work in a months time is low, and customer service.... the worst I have ever experienced.I’d avoid these like the plague. I paid £50 for mine through the Indiegogo campaign and I think that was a rip-off. At the price they are now going for, go get some apple AirPods or amazon echo buds or anything else. To be honest any earbuds would be better than these!!!