Question 1

What is the grade of the stainless steel used?

Accepted Answer

Hello, The grade of stainless steel used for the reservoir and steam basket is 304L.

Question 2

How do you clean food out from inside the handle?

Accepted Answer

We are happy to tell you that our blending bowl is designed so that you can separate the parts for a thorough cleaning!

The outer-design of our bowl is made up of 3 parts: the bowl itself (which is one solid glass piece, so the food inside does not come in contact with anything in the handle), the base (ring at the bottom), and the handle.

Because of small gaps, it is possible for water (or even food) to become trapped inside.

For a step-by-step instructions on how the bowl parts can be disassembled see below:

Take the blade out of the bowl for safety (remove blade cautiously, as it is sharp)

Put the bowl upside down

Disassemble the plastic bowl base (simply unclip it)

Put the bowl right side up again

Using a thin knife blade or flat head screwdriver unclip the bowl handle from the inner top portion of the bowl.  See attached video.

Once the cover is unclipped, you can slide the plastic handle down to disassemble and clean it

For a video showing how to remove the bowl handle, please click HERE.

Please let us know if you have any difficulty disassembling, cleaning or reassembling your blending bowl, as we are here and happy to help!

Question 3

Corrosion after 1 month of use in steam basket, what do I do ?

Accepted Answer

Please try to clean the steam basket with warm water and baking soda or white vinegar.  If after cleaning you still are seeing build-up, please email a photo to Beaba customer support at contact@beabausa.com

Question 4

Are these products the same as the ones been recalled?!

Accepted Answer

We are happy to tell you that the Neo's being sold currently are NOT affected by the glass bowl recall.  These Neo's have a new and improved glass bowl that was redesigned for increased strength and resilience.

ASIN	B07RL8HP3W
Best Sellers Rank	#9,156 in Baby ( See Top 100 in Baby ) #20 in Baby Food Mills
Blade Material	Stainless Steel
Bowl Capacity	42 Ounces
Brand Name	Béaba
Color	Midnight
Customer Reviews	4.2 4.2 out of 5 stars (642)
Included Components	Fan Blade included
Is the item dishwasher safe?	Yes
Item Dimensions D x W x H	10.43"D x 9.25"W x 7.48"H
Item Type Name	baby food maker
Item Weight	6 Pounds
Manufacture Year	2023
Manufacturer	BEABA
Material	Borosilicate Glass, Stainless Steel
Model Name	912645-1
Model Number	BABYCOOK NEO
Number of Speeds	1
Part Number	9126456
Power Source	AC adapter
Product Care Instructions	Dishwasher Safe, Hand Wash
Recommended Uses For Product	Blend, Steam Cook
Special Features	Auto Shut Off
UPC	812995014890
Unit Count	1.0 Count
Voltage	120 Volts
Wattage	400 watts

BEABA Babycook NEO Baby Food Maker, Borosilicate Glass & Stainless Steel, 42 oz. Capacity for Multi-Stage Use, Inventor & Global Leader of Baby Food Processors, Trusted for over 35 years, Midnight

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