AGPTEK® Hands-Free Call Center Noise Cancelling Corded Monaural Headset Headphone for Desk Telephone with 4-Pin RJ9 Crystal Head

I used it at my customer service job , now that I quit that job my sister now works there and this headset still works in good shape

First Headset that i have found that has multiple settings to help make the call clearer. Worked the minute I pulled it out of the box. Good product for the price.

I bought quite a few of these (8 binaural and 9 monaural model) AGP headsets over the past couple of years; they rarely fail to fail within a few months, some within weeks - a couple made it through a year+ The sound quality is usually OK - but often degraded with our side the main suspect. I tried - once - to activate the warranty, but found out I have to send this $13-$14 item back, at my own expense, to be examined and only then may receive a replacement. The current warranty term/coverage is a joke. So, if you're OK with a low-cots item of passable quality that will most likely fail within 3 months under medium usage - this is the headset for you! I'm very happy for the 4-5 star reviewers here that - evidently - had great luck with their purchase. PS - If you want a pile of 10 of these with a variety of issues (can't hear other side, other side can't hear you, sound suddenly goes in and out etc.), I'll gladly let you have it (for delivery fees; I would like to keep the seller's standards!) Quick update: Had to lower my review to a single star, as a recent batch started failing within weeks. Naturally, by the time the user reported that everybody calling hear an echo - it's been 6 weeks and I can't return (yet another) faulty unit. So, failure percentage remains high - and support/warranty nonexistent. Probably not worth it even for the bargain shoppers.

This review was made for a model purchased in March 2017: -------------------------------- Pros: It kept my hands free for typing, the microphone stayed put, the plastic "arm" holding the microphone was bendable and very sturdy. I really liked that I could adjust it so easy and feel confident that it wouldn't slip out of position. Good quality audio from the earpiece speaker. Cons: It was a little pricey for my taste, the materials seemed like cheap quality, and it was bit uncomfortable to wear for a long time in my opinion. The earpiece made my ear sore after a few hours, it was just too small and thus rested against my ear awkwardly. It slid off my ear a lot, constantly had to readjust it. The metal headband was unmoldable and did not lay properly, it always felt like the headset would fall off. If I tried to tilt my head downward to look at the floor it would fall off. Something about the headset's voice recording is strange. I played back my calls from time to time and I could hear an echo and sometimes customers complain about it. Maybe the microphone was picking up the audio from the speaker or maybe I got a wonky headset, I never did figure out the problem or a solution... The cord was too short and stiff and could not be bent or manipulated in order to make it sit properly on the desk, this caused the "remote" on the cord to lay upside down! I even went as far as using a piece of tape to hold the cord in the proper position... -------------------------------- [Edited] After leaving my two-star review because of these minor annoyances, customer support reached out to me and offered a full refund with no return required. They also thanked me for my review as it was useful for them to make updates to the headset. I adjusted my rating to 4 stars due to their great customer relations and reassurance that the model would be updated, l hope they solve those issues.

Customers complained that they had a hard time hearing me. Not much noise cancelling. Cause customers said they just heard a lot of wind blowing which was from my desktop fan

I work at a call center This is a wonderful headset. I bought one for my friend also.

Works great thank you comfortable easy to use

This headset comes in two pieces: the headset itself and a control box. The headset plugs into the control box which plugs into the receiver jack of your phone. The box has a volume slider and a mute button. The headset consists of an earpiece, a boom mic, and adjustable head band. The band resists moving with undue stubbornness making it difficult to adjust correctly, especially when on your head. The earpiece sits on a u-shaped hinge to allow it to tilt to the proper angle for your ear; however, it can only tilt a couple of millimeters because the disc-shaped base of the mic boom is too large. I found it impossible to get a comfortable fit. The control box is… well, it’s a box with a cable sticking out of one end for the phone plug. The cable has protective ribbing near the plug causing it to stick out from the jack a couple of centimeters. This is a problem for phones like mine which have the receiver jack on the bottom. Plugging this thing in made my phone wobble like a bad restaurant table. I guess I could’ve just stuffed some sugar packets under the opposite corner. The volume slider is discrete rather than continuous and has eight settings, two of which actually worked. It’s also recessed 2-3mm making it difficult to adjust. When I test called a coworker I had to keep fiddling with the slider to find a setting where we could hear each other. He then asked if I was trapped in a metal garbage can which I took to mean he heard an echo. I didn’t bother to test the mute button. I think this headset is a piece of garbage. But hey, what did I expect for twelve bucks? Next time I’ll splurge and get one for twenty.

音声、使用感共に満足しています。 安価に手に入り感謝しています。

Funciona perfecto con teléfonos Polycom

職場で事務をしながら両手が空くので パソコン操作や書いたり、資料を見ながら通話出来るのでとっても重宝しています。お安いのでダメもとで書いましたが一年使っていますが耐久性もよいです。音質も全く問題ないです。

No pesa nada y se escucha muy fuerte

Lo conecté a el teléfono del trabajo y se colgaba y descolgaba solo, y es super incomodo de usar. En mi caso el teléfono era movido por lo corto del cable. Ademas el audio no es claro y el micrófono no sirve para conversación. No me sirvio