ASUS VivoBook 17 F712DA Thin and Light Laptop, 17.3” HD+, Intel Core i5-8265U Processor, 8GB DDR4 RAM, 128GB SSD + 1TB HDD, Windows 10 Home, Transparent Silver, F712DA-DB51

Got this too replace my seven-year-old Asus, which was the longest-lived laptop I've ever owned. I had high expectations, and so far this has been great. Fast enough for me, with great storage and a nice display. Backlit keys are somewhat of a problem because the actual symbols in the keys are hard to read. And the documentation for this laptop was mostly nonexistent. All in all a though, I'm happy with the purchase.

I am still trying to figure out why other customers are complaining about the SSD. I was going to purchase the MX300 M.2 that was suggested, only to find out it was discontinued. When I went to the Crucial website I typed in the computer information and they said the MX500 would work. I purchased one and when I got the computer and SSD on the same day I found out it did not fit. I have had absolutely NO problems with the SSD that is already installed. I turned the computer on to try it out and it ran fine. Then when I found out the SSD wasn't going to work I hooked it up to the internet. It does amazingly well as far as I can see. I haven't had any problems with the computer. It's an upgrade from the last computer I purchased which was a POS, HP. My previous was an ASUS which is why I went back with ASUS. My old one still works it just has a line on the left side of the screen that is distracting. I highly recommend this computer to anyone who even thinks about purchasing it. No touch screen is the only drawback. It has a backlit keyboard and a fingerprint sensor which works wonderfully. I'm not a heavy gamer but I do play a lot of games on my computer. As I said so far so good!!

I'd give this laptop 5 stars, for features and value, if it had keyboard backlighting, like described in the ad. I don't know why Amazon won't correct the ad! The laptop is fast, thin and feature-loaded, but this line in the ad is completely false: Ergonomic backlit chiclet keyboard with fingerprint sensor activated via Windows Hello There is no backlighting or fingerprint sensor. Come on, Amazon, fix the ad!!! The keyboard was designed to be backlit, (with translucent lettering on silver keys, but ASUS must have omitted the backlight LED to save a buck. Oh well. Ordered stickers to stick on the keys to make the letters visible. https://www.amazon.com/Replacement-Universal-Background-Lettering-Keyboards/dp/B08PFCYFDG

ASUS is a great machine and had Windows 11 ready to install.

Very difficult to read this keyboard. I won't buy this. I am still within 30 days of the purchase. Would I get a full return for this return due to a misleading advertisement about a keyboard backlight that does not exist?

I use this computer for checking emails and Facebook. In addition, I upload my personal photos and edit them. I love this computer!

This is what I need to run my business. Fast delivery and good customer service

The keyboard even with the backlight is extremely difficult to read or see. I was hoping to return it, unfortunately I am six days passed my 30 day return. Ugh, not good. Update: Amazon’s Customer Service is absolutely amazing! Even though I was six days past my 30 day return they professionally and kindly assisted in helping me with the return and a prompt refund.