Victor M2 Smart-Kill Humane Wi-Fi Enabled Electronic Rat Trap Killer - 2 Traps

After doing a bit of research, the company does not support this product anymore. It will either not work or drain your battery depending on firmware. It was a decent product when launched but it seems like they must not be maintaining the backend server support for this product which means you can use it but not the wifi feature but why did you buy this product when you could have gone for the non wifi model for less $$$? Also the new firmware will drain the battery so changing batteries frequently will be costly and time consuming. No thanks.I rarely give bad reviews but this is not the trap to get if you want wifi connectivity. Look on the manufacturer's website and try finding any smartkill device(s). None the last I check so this must be stock from a selloff of this obsolete product. My opinion of course but do your own research and you'll prob agree with what I've written here.

I just received 2 of these yesterday. I spent an hour trying to connect it to the app, and was unable to connect to both traps. I called Victor tech support this morning to see why the traps weren't working. Victor tech support told me they stopped supporting their WiFi traps 2 YEARS AGO!!! These traps will NEVER work!

Dunno why zero stars isn't available.Rat trap worked a while. Then one day it stopped working, couldn't connect to WIFI. Called customer service and after a lot of run around, they said they needed to reset the trap in their system and it would take an hour. No fix, I called back the next day and they gave the same run around, same fix suggestion but that it would take 1-2 weeks to REALLY get out of their system. Still nothing. Months later tried to call them again, same run around, then they tried to offer the same fix and I said we've already tried that several times and the tech said, ok we're going to turn it off and reset it then wait about *click*. Hung up on me. All this probably to try to bide time until the warranty is up? Horrible. Never buy this.

The whole idea of an internet connected mouse trap seems kind of ridiculous. Is this an Onion parody turned into a real product? But I got a couple of these anyhow to put down in the garage to prevent a repeat of last winter’s “rodent invasion apocalypse” which cost a LOT of money to fix. They work and it turns out to be amazingly handy to get the alert to remind me to go on down and empty out the trap. I haven’t used them long enough to have a good idea of battery life but they are still over 75% after 3 weeks and 4 rodents zapped.Update - battery life has been fine - multiple months. One did lose connection and need to be completely reset. False trigger notices mean they need cleaning.So, I bought 2 more. The new ones, WR190808GVXXXXX and WR190811GVXXXXX (both on FW 1.3.3) were a royal pain to set up. Setup on an iPhone X running iOS 13.3.1 failed repeatedly. Connection to the trap’s own WiFi network failed multiple times. After successfully connecting to the trap’s WiFi network, set up failed with “there has been a network error” when attempting to retrieve the available WiFi networks so that I could select my home network. This failed 100% of the time on both units after multiple attempts. I was within 10 feet of the WiFi access point and I tried all the usual things - restarting the app, power cycling the traps and my phone.The older traps had been no problem to set up on the same phone a year ago (with an older version of iOS).I *was* able to complete setup of the 2 new traps after only a few retries using an iPhone SE running iOS 13.3. This suggests that there might be an incompatibility with the Victor app and the most recent iOS release. I reported it to Victor, so with luck a fix is coming.

Have had these for two months and have not caught any mice. They are enjoying the bait though.

Great idea but falls short in numerous areas such as the unit is built quite cheaply. The battery doors don't work well. One is so loose that so it just sits on the top. Should have had a port for plug in adapter. Should also use indicator lights on unit instead of being totally dependent on the app. Additionally, the app is awkward not working properly needing many tweaks. All that being said, it does work !!! Update: I have now purchased 6 of these units within the last month. They work great at first, then fail for various reasons such as no power, connection losses, and shock plates not working. I have returned 2 and now 2 more today. Called Victor with little further assistance. Not batteries and not a cleaning issue. Now 1 of my last 2 is malfunctioning. If not a design issue, clearly there is a defective batch or parts issue. What a hassle. i wanted to keep and have at least 4 for long term use. Can't recommend at all until Victor notifies and corrects the issue with a detailed explanation and solution. Originally rated three stars now one, zero if it were possible. 2nd UPDATE: After two calls to Victor, the first being unhelpful and useless. The second a complete opposite, offered to send replacements of the non wireless model. He explained that the wireless model has been discontinued due to known electronic/ defect issues. What is out there is left over stock. Do not waste time, effort, an money by buying this model. I am back to 3 stars because of the replacement but should have have never occurred in the first place if they recalled these which should have been done IMO.

Following the directions to the T and this device has not killed one rat since installation. Don’t waste your money.