Canon PIXMA G6020 All-in-One Supertank Wireless (Megatank) Printer, Copier and Scan with Mobile Printing, Black, Works with Alexa

I needed to replace an old Canon PIXMA printer that had failed with a cryptic error. My criteria for a new printer were: "mega" tanks -- even though my ink cost wasn't terrible high, but the individual price of cartridges was irritating Both a front cassette and a rear feed for paper. It is a mistake to assume that a printer has both. Suggestions that envelopes and photo paper would be put in the cassette seemed ridiculous for my needs. A flatbed scanner. I own a separate autofeed scanner. WIFI connections, and compatability with Apple AirPrint, and Chromebook printing. The Canon G6020 had all of those items plus: Two sided printing, auto "off" with network wake up, a 250 sheet cassette, and USB and LAN cable connectors. It also seems to have sensors for everything; for example, when either the cassette is inserted, or paper is added to the rear feed, the printer prompts for paper size verification. (Fortunately, the prompt for paper size and type can be turned off.) The printer also comes with what must be an almost a lifetime's supply of black ink. Photo printing is very good, though slow on "best" photo mode. The printer has can present a net "home page" for many setup and status functions; the default password is its serial number. Cons: The LCD screen is tiny and dark. At the very least, it should have a back light. I found the LCD Menus are confusing. Setup can be a little confusing. I ended up using the manual mode for configuring the WIFI connection. (Thank goodness for WPS, entering a password on the LCD would have been problematic) There is a cautionary notice warning to transport the printer upright lest some ink were to spill. The tanks seem well capped, and probably wouldn't leak, but I am not about to test it. Summary, Once setup and connect, the printer is great. It is definitely fast enough for home use and all of the printing that I have done has been sharp and unbanded. The black ink is pigment based and seems to be waterproof; the color, dye based, and will bleed slightly when water is applied. A major consumer magazine down-rated this model compared to others costing significantly more, and oft times having fewer features; most of the magazine's quibbles seem simply wrong in this case. Replacement ink from Canon on Amazon seems extremely reasonably priced ($17 for 170ml / 5.75oz of black ink, $11 for the 70ml of color ink.) Added Note: Others had complained, and I encountered... I had an issues with the printer's wifi connection, which I believe that I have resolved. My router was set to use a "smart" choice between 2.4 & 5Ghz (both using the same SSID) for device communication. I suspect that this was causing problems with the printer's 2.4Ghz only network chip. The problem seemed to clear up when I disabled the "smart" feature on the router; nonetheless, I decided to run a cable from the router to the printer and change the printer's LAN setting to use that. I have had no problems since. Though I am not using a mesh router, I could see this being a problem with some of those too.

I received this printer recently. It was extremely well packaged. Set up was a breeze except I found the method of entering the password to grant it access my wireless network to be pretty laborious. Fortunately my 28 character password only contains a mix of numbers and upper case letters it made it somewhat easier. The printer came with one each bottle of cyan, magenta and yellow ink, as well as three bottle of black ink, of which only one is needed to fill that tank. Each tank is designed to hold the full contents of each bottle, so no worries about over filling and having ink run all over the printer. Care should be taken when lifting the empty bottle up from the tank to ensure no ink drips onto the printer. I did have a problem with the Canon printing program that came with the printer. When using it to print photos, both the version that came with the included CD as well as one I downloaded from Canon's web site refused to print a photo. Each time I tried I got an error message saying "A problem occurred while printing". That's it. No error code, no clue to help track down the problem, nothing. Fortunately my graphic editing programs work with the printer so I can print photos. The photos are excellent. To my eye the colors are true to form. I've printed on 8x11 photo paper with no problem. I didn't bother to time how long they took to print, let's just say less then a minute each. Text documents come out nice and crisp. Photo paper is loaded into a feed tray on the back of the printer. I think it holds about 10 sheets at a time. I really can't recall. The front Control panel does flip up and must be in this position in order for the printer to work. The printer has a relatively small foot print and doesn't take up much room on my computer desk. Over all I'm very happy with this choice. I had a Kodak ESP3 printer that worked fine until I upgraded my operating system to Windows 10. After that Windows no longer detected my printer and Kodak stopped supporting that series so I could find no new drivers for the printer. As soon as I connected the Canon to my network, Windows hit on it right away. A word of warning. If you intend to connect this printer to your computer via USB, it does NOT come with the required cable, so be sure to order that at the same time.

I've historically been a big fan of Canon's printers. I bought a Pixma model printer back in 2007, and it lasted until a few months ago. I loved the idea of this model's ink tanks. I purchased this particular Pixma in May 2022. I carefully followed each step of the instructions for setting up the wifi link between my laptop and the printer, and it all worked great. I haven't done a ton of printing since then, so I can't say too much about the print quality. It seems like I'm seeing some lines in the printed pages that my old printer didn't have. Also, the photos I printed seemed to be muted in color compared to my old printer. But I would need to do more printing and comparing to say too much. It basically was working good enough for the small uses I had put it to so far. Fast toward to this last Sunday when I replaced my wifi (because Comcast made me--the threat being to replace or lose my internet service). With the new wifi device, the laptop could not send jobs to the printer. So, I once again carefully followed the instructions to connect my laptop to the printer. This process involves downloading Canon software and running it. I did got the software again, and I followed the instructions exactly. As part of the process, at one point, Canon disables the internet access on the computer. It's supposed to be temporary while the software finds the printer. Only what ended up happening is that the software couldn't find the printer, told me to consult the manual, then closed WITHOUT RESTORING INTERNET. What I mean by not restoring the internet is that the router device no longer appeared anywhere on my computer. The router was still working and my computer could find all my neighbor's wifi's, but Windows did not even include my wifi router in the list of possible options to pick. Of course, I tried to call Canon support and they REFUSED TO EVEN TALK TO ME. They will not even put an agent on the phone unless you have a Canon web account. Requiring anyone to turn over personal data to provide support for their own defective device is completely unacceptable--even if I could have created such an account. But I could not create such an account. I did not have ANY internet access. (I don't own a cell phone.) Their automated system just hung up on me no matter what I said or tried. So I had to call local technical support, who could only fix this type of problem in my home. Which means paying a higher fee for an in-home visit. Canon broke my computer, and it cost me $125 to get it fixed. And the fix only cost $125 because I had a really good tech person come out. This was such a tough problem that I think it would have taken someone else a lot longer to figure out. Canon owes me that $125. Who thinks they will pay it? Bad Canon. Bad. Bad software. Zero support. Zero willingness to fix their mistakes. So-so printer.

I have purchased this printer twice, the first time in 2020 and again, in 2023, both for home office use. I replaced a cartridge ink Epson the first time and an HP cartridge printer the second time. The big plus for this printer is the long-lasting megatank ink supply. In three years of daily use, I've never had to replace the ink. I use mainly black ink in draft mode for document printing, but the colored inks have held up just as well. Even in draft mode, the quality is exceptionally good. I just set up the second printer (3 years later), and it was relatively easy. The only hang-up for me was that I use Chrome as my default browser, and the Canon set-up won't work unless you're running Safari. It will tell you to switch browsers during the set-up sequence. Once I switched to Safari, it was smooth sailing. The biggest drawback of this printer is the control panel. It's better than it was 3 yrs ago when I bought it originally, but it's still hard to read. Also, the menu can be frustrating to navigate, and I've troubleshot it many times trying to decipher a printing size/feeder tray issue. Usually, turning it off & back on does the trick. It prints photographs on glossy photo paper beautifully. It does a good job printing bulk jobs, but it's relatively slow compared to a commercial-grade printer. The slide-out paper tray is a little clunky, but it holds a decent amount of paper, and it's easy to change the paper size for envelopes or cards. I usually print envelopes from the bottom tray. Cards & photo-quality prints usually have to be run through the single-use feeder tray on top. The printer will tell you if it's necessary to switch your paper to the top feeder. Overall, this is a pretty good everyday printer. The long-term ink supply is a huge advantage over cartridge ink printers, and it performs well with constant everyday use. The energy-saving auto turnoff is not a problem. Just wake it up by turning it on, again. The utility functions work well for maintenance checks. Wi-fi setup was easy on my MacBook Air running BigSur 11.6. I give it 2 stars for the hard-to-read display screen on the control panel. It's legible most of the time, but downright impossible in a dark room with low lighting. I give it 5 stars for the ink supply that comes with the printer, including 2 extra bottles of black ink, and for the quality of the printing, which is very good for both documents & glossy photos. Overall, a 4-star rating.

I just received a PIXMA G6020 from Amazon and wanted to provide some information given the disparity of reviews I saw prior to making the purchase. This review is only about the initial process of setting up and printer performance. Set up Some of the reviews mentioned difficulty in setting up wirelessly, and I thought I might provide some details for potential consumers. First, Canon still provides a hard copy step-by-step instruction booklet which is helpful. Within the booklet are scan codes that can be followed or a web address to see a sequence of photographs that walk you through the setup process. I used this because some of the pictures in the manual were difficult to discern, but the photographs were very clear. Once the machine is set up and plugged in (no cables attached to any computers), Canon provides a web address which is very clean and easy to negotiate. A clearly marked “set up” button takes you to a page where you select the kind of machine you have. You’re supposed to enter some letters, but none of these are PIXMA. That was a bit confusing, but scrolling down you can see a G020 button and clicking on that opens up a window with a start button and a picture of the printer so there can be no confusion. Clicking on the start button begins the process of setting up from the pictures I mentioned above to downloading the drivers and joining the printer to the wireless network available in your home. The process went very smoothly with little input from me until an error message appeared which was associated with my Internet security system blocking the printer from the network. Importantly, there is a window from Canon during the setup process that warns you of this before it happened. As a quick aside, the hard copy manual was clearly adjusted to include anticipated problems people might have because there are several places where warnings about problems (both Windows and Mac) occur with suggested resolutions. I was impressed by that because often a set of documents are prepared and released without any consideration of problems consumers might have on their different systems. Anyhow, clearing the security issue, the download completed, and the printer was available on my computer already set up as the default. The wireless connection to my home network worked great. As I headed downstairs away from the printer and our router to our second computer, the process went equally well and again the printer was available for function on the second machine. Scanning Canon provides “IJ Scan Utility” as a rudimentary scanning software that allows you to direct the printer to scan documents or photographs. If you are scanning documents, multiple sequential scans are permitted (no document feeder, so you have to change the scanned pages yourself). These are combined into the same PDF when you save them. Both documents and images are by default loaded into a default Windows temporary documents folder which gratefully pops open when you are done. Otherwise, you would have no idea where your documents or images went. That’s a bit of a drawback because I could not find a way to change the default download folder, but since it opens, a quick drag-and-drop remedies the situation. Printing and copying I agree with the other reviewers that the panel on the printer should’ve been backlit because it’s hard to read. Printing quality is good and fast, although I did not try any pictures. The copying function is simple as well. Just put the document on the scanner and click either the “black” or “color” button on the panel of the printer itself to produce a copy of the document. Bottom line At least initially, this machine was exactly as advertised. It was straightforward and easy to set up, contained warnings and resolutions where they expected you might have trouble and then produced high quality printed documents. Some may not like that you have to interact with Canon via the web to get everything set up wirelessly, but to me it seemed like a really good way to ensure the process went smoothly which was the case for me. Hope this helps everyone if you’ve been on the fence about what printer to buy given the many bad reviews that this and less expensive printers have. So far, this one completely met my expectations. If the machine fails in the future, I will update the review.

I am a landman so I travel extensively in the field and need to produce documents swiftly and efficiently. I chose this printer to try and find the best fit for size, print speed, scanning (no sheet-feed but size vs how often anyway?) and print quality. I rarely use the duplex function but it is handy if a bit slow. A 32 page 8 1/2 x 11 document double sided onto 16 sheets will take over 5 minutes but it is ready to staple. I typically produce legal documents, aerial maps, engineering drawings and other exhibits which tend to devour cartridges and make my misc. costs noticeable. This printer paid for itself in 3 months. However, it is a but too bulky for my Craftsman or Dewalt travel pack out systems. I left it in the camper all summer near the project and had no issues since it did not need to be moved much. Come fall I got an Epson Mega-tank and it was just slightly smaller (at a loss of duplex). It fit the Dewalt packout so I transferred the Canon back to my home office so it didn't freeze. I sent the Epson to the field and the next day I need to print an exhibit right as I am ready to head out the door for the week and I am behind schedule. I turn to the Canon and find that the color is mostly clogged. It had been a month or two since I last used it so I did the cleaning and deep cleaning and could not unclog the print head. Frustrated, and with no time to mess with it anymore, I flipped it off and left it under the desk upside down and took off to the field for the week. Upon returning and being much calmer... I righted the offending peripheral and it seemed good to go for the abuse. All the various trays withstood impact with the vinyl floor and after sitting a full 180 degrees upside down for 4 days there was no leaking or lost ink. This thing is a solid machine and I'm glad it doesn't leak. As to the clogged print head, I began delving in the forum on Canon and I find they sell replacement print heads but they were currently sold out. Hmmm... Not to be deterred, armed with a degree in Electrical Engineering more than a few years ago I dove in. It was actually pretty easy to follow the cave man drawings under the printer top and pop up the hinged upper seal and slip out the respective print head as you would a cartridge from before. Then I cleaned it using cleaning agents with que tips or dipping in a small reservoir, dried it well with a paper towel then replaced it and did a clean then deep clean with sketchy results but after several cycles it began printing fine once again. As with all printers, steady use is needed to avoid this. I guess it is good to know for a cost you can replace the print head. Now I'm thinking it might be good to have a back up.

UPDATE TWO YEARS LATER: Continues to work flawlessly. I still have not had to add ink after two years of frequent usage! One small problem was that the black ink quit printing three days ago. After doing two deep cleanings using the maintenance option, selecting the black ink only option, it finally printed perfectly in black again. I have only had it a day, so here are my immediate impressions: THE BAD STUFF #1-The manual they give you with this is so ridiculous you can just throw it away and go on Youtube. The teensy weensy pictographs are so impossible to see any details. I had to go on Youtube to see how those C&B printer heads snapped into place. Those universal wordless manuals are such a pain. Why not make them in printed English? And make the pictograph instructions bigger and more detailed for clarity for heaven's sake! #2- It's nowhere near as luxurious as my ten-year-old plus Canon Pixma MG5300 with the indispensable auto-flip-out print tray to catch my printouts when they are finished. The G6000 has a cheap manual pull-out tray not much wider than a horse's tongue. Because of the manually extended paper catcher, the printer takes up a lot of space, so I cannot leave it sticking out for fear of someone brushing against it as they pass by and breaking it. Since the printer sits across the room, I have to run to the printer to pull out the paper catcher, wait for it to finish, then close the paper catcher so it won't get bumped. With my (very old) MG5300, which still works perfectly by the way, all I had to do was close the front door which is the paper catcher, after retrieving the printout. #3- Tiny LCD screen that is not backlighted and very difficult to see. THE GOOD STUFF #1- It was easy connecting it wirelessly. I did it from the printer's control panel in less than 45 seconds. #2- The ink is so darn cheap in comparison. I just spent $95.00 for the color (CMY) and black ink cartridges for my MG5300, and that's every 5 months, and I don't do much printing. #3- It prints very nicely. For the price, it is well worth it. If it lasts as long as my old Canon MG5300 I bought in 2012 I will be happy. Eleven years of flawless work and still going in another office! Canon builds them strong.

Last year, I bought this printer originally for three reasons: 1. To be able to print on sticker paper and cards stock paper, which HP all-in-one printers cannot do without getting a paper jam. 2. Stop wasting money on ink cartridges. 3. To prevent data screw ups and halfway printing, which seems to be developing each time I print. I never escaped the latter. When I first unboxed this, I was initially impressed with a few things: the mega tank ink, which was easily manageable and fillable; how easy it was to tell if paper was low because of the small window on the paper tray at the bottom of the printer, and the two different ways of which I could insert paper, which was fine with me because I could always use the back end to fill it with card stock without having to worry about switching papers between different kinds of printing I wanted. Despite this initial impression, instead, I was faced with: a small access screen, which I was initially OK with, it wasn’t too much of a big deal, even if we had backtracked a little. but the worst part of it is that I consistently had to deal with connection, which I never had a problem before. I always had to restart my iPhone maybe my iPad if I was printing from it and the printer as well. On occasion I had to re-enter my password, which it seems to forget. I have always relied on it to wake up almost automatically, but I just turned that on because I did not realize it existed. I print almost infrequently because of this; not much of a change from past recent behavior because I was reluctant on buying more ink— so for a different reason. Then again I don’t print as much as I used to, which might be partially the reason why I keep coming across this problem, but even so, I should not have to restart my iPhone and iPad and the printer each time I want to print. The printing itself was fine, but the connection is truly not ideal, especially if I’m on a time crunch. I don’t know if it’s because of my Apple devices because I’ve not tried to print it from a MacBook, an Android or a Windows computer (none of which I could easily access at the moment). What I also don’t fancy is to print from the program I had to install and then it won’t print from a page on the Internet, especially when I don’t want to download a document and just wanted a hard copy. In summary: One star because of its design and features that I wanted. Two stars because the of the ease of accessibility of set up. -1 star due to its confusion at one point between which trays I wanted it to print from, which should have been automatic -2 stars due to printing frustration -3 stars due to connection errors and “please wait momentarily“ on the access screen I keep seeing. There are no other computers trying to access the printing and the Internet connection is fine. I don’t know what it’s busy trying to check for, especially if it hasn’t been restarted for a while after a long period of non-use. As soon as the ink runs out, I’m not gonna buy any more ink and just buy a printer with similar features that does not cause a lot of trouble in communicating with printing and wasting paper and forced restarts. I might have to review this again if I ever managed to come across a desktop or a laptop. If there are no issues then maybe, just maybe I might come back and review this.