Aquasure Harmony Series 48,000 Grains Whole House Water Softener Bundle with Automatic Digital Metered Control Head and Triple Purpose Sediment/GAC/Zinc Pre-Filters, Reduces Hardness (3-4 bathrooms)

I can’t express enough gratitude for how transformative the Aquasure Harmony Series Water Softener has been for my household. Living in an area with exceptionally hard water, I was constantly battling dry skin, clogged faucets, and appliances that seemed to wear out far too quickly. Enter the Aquasure Harmony Series – and what a difference it has made! First off, the product itself is exceptional. It delivers softened water to every single outlet in my home, and the difference is palpable. My skin feels smoother, my appliances are running more efficiently, and even the water tastes better. Plus, the programmable digital display makes it so easy to monitor and customize the system – a feature I didn’t even know I needed but now can’t live without. But here’s what truly sets this experience apart: Aquasure’s phenomenal customer support team. When I first installed the unit, I ran into a hiccup where resin beads clogged my faucets, due to a damaged lower basket. As someone who is far from a plumbing expert, I was initially overwhelmed. But the moment I reached out to their tech support team, all my worries evaporated. Not only were they knowledgeable, but they were also incredibly patient and kind. They walked me through every step with clear instructions, and their reassurance made all the difference. It felt like I was talking to someone who genuinely cared about ensuring my experience was perfect. It’s rare these days to encounter a company that stands so firmly behind its product, and I felt that in every interaction. Aquasure, thank you for making a product that delivers everything it promises – and for pairing it with customer service that goes above and beyond. I’m genuinely grateful for the impact this system has had on my home and my family’s quality of life. If you’re on the fence, let me assure you: this is an investment worth every penny.

I live in Vegas which is known for having incredibly hard water (250+ ppm). Went online to look for a softener and after a bunch of research settled on this one. I wanted to go for a salt system because according to reviews salt systems generally outperform non-salt systems in terms of water softening. The package is EXTREMELY heavy. Requires two people to lift. I had to buy a heavy duty cart from Home Depot to lift. As for installation I hired a plumber $760 to install. Expensive? Yes. But damned if I was gonna set it up myself- it takes me 4 hours to screw some metal panes together, I have absolutely no knowledge of handiwork. My plumber was great. Installed it in 3.5 hours to the side of my house. Installed an enclosure to protect it from the weather (somewhat). The water in the house went from 250+ ppm down to under 25. I couldn’t believe it. It’s insane how effective this is. I’m sure other water softener systems are also good. As long as you install it properly then you shouldn’t have any issues with water hardness. This one just happened to be within my price range and was not too difficult to install (for the plumber). GENERAL PIECE OF ADVICE- if the water softener system has a local office with sales rep and a whole infrastructure, they’re probably overpriced and will try to screw you, for example Kinetico. Just hire a plumber and you’ll get the same service.

We've had this system for about a year. I can't say enough good things about it and their customer service. We have this on our well in North Central Florida. Water is high iron and high lime scale. This filter stops every bit of that. And I do mean all of it. Water is drinkable straight out of the tap, no lime scale on showers, noiron build up in the toilets. The first system arrived with an electronic problem that caused it to not cycle thru the start up process. Tech support walked us thru everything but nothing worked. They immediately sent us the new electronic head. That's another nice thing about this system, with the separately attached head unit, there was only two wires to unplug and two screws to take out, the remainder of the tank and plumbing did not have to be touched. When the new arrived, it took less than 5 minutes to remove the first and install the new one. It started up immediately and cycled thru the startup process and it has been working like that all this time. The instructions for installing the system are probably the best I've ever seen, with full on pictures for each step. They also have videos on line and some they will send you. We would definitely purchase again. Kudos to the product designers and this company for a job well done.

UPDATE: Their customer service contacted me to replace the tank under the warranty. +++++ I bought this system 2 years ago and the salt tank and grid plate are not working well. I opened a warranty request with them and because "I did not register the product within 60days" they do not cover anything. This registration period is just a scam because most of the people do not do that. If I have the invoice, why does it matter if I registered or not. So, poor customer support and it does not work as expected.

I replaced my 25 year old Water Right 32,000 grain system with the AquaSure 48,000 grain system. I had never replaced the media in the old system and I was looking at $350 to replace the media and rock in the old cylinder, so I decided just to replace the whole system with a new one. I was a little hesitant at first because of the low price (I paid around $1500 25 years ago for the Water Right) but the more I researched it the more clear it became that these are not complex machines that need to cost $3000. The controller is just a basic timer/flow reader and the real magic is done by the media inside the cylinder which is just science and the identical process no matter how you spend on the system they all work on ion exchange. I have great tasting and smelling well water with low amounts of iron so I was able to use the regular media and I opted to get the pre-filter to cut down on the amount of sediment introduced to our plumbing lines. It's been a week since we installed it and our water has went back to being as soft as it was when our old system was new. It did take a few days because we have a 80 gal water heater and you have to work through that old hot water before you feel the effects of the new softer water. Also their installation instructions were well written and easy to understand.

Easy to install. Automatic start up. After almost 2 months, no hard water stains anymore. Have it installed on our water well. Works fantastic and uses 1/10 the salt of our old Kenmore.

Problem solved, the resin tank I had was leaking so I contacted the customer support and they sent me another one, they were really diligent. I’ve had a good experience with the softener so far, no more hard water

A key filter was loose in the softener. Plumber followed their diagnostic steps, and they agreed to send a replacement quickly as they were familiar with is production and quality control error. I should have returned it all and started over! I would not recommend their product or the company!