The Food Service Professionals Guide To: Waiter & Waitress Training How To Develop Your Staff For Maximum Service & Profit

This is a must have for anyone in the service industry. Managers should make this part of the training no matter if a a large chain restaurant or a small family owned business.. Service is a dying art. This book helps to revive it. If you want to have a well trained and professional staff get this book. It will increase your sales and sales increase tips! Highly recommended

Just what I needed to read. Straight and to the point. Must have for management position bottom line: most defiantly recommended!

While some stuff was useful from this book, for someone who has already been in the food service industry for several years now, it wasn't a large source of new information or ideas. This seems to be geared towards someone who seemingly has not run a restaurant before and/or has no idea how to manage employees.

good thank you

Wonderful Book!

The Food Service Professional Guide to Waiter & Waitress Training will give an edge to food service and restaurant managers on how to encourage, enable, teach, plan and run a restaurant in the most effective ways. Every restaurant position is explained along with duties. Invaluable topics like scheduling software and helpful training websites are also explained. One aspect that was not heavily covered was the implementation of tablets in the food service industry and some topics seemed to be repeated. Valuable topics on interview tips for managers and ways to retain service staff, in a traditionally high turnover industry, were great. Suggestions for exit interviews and Creative Retirement Plans were also on the cutting edge. Perspectives on how to cross-train staff in different restaurant positions was another good tip. As a guide for managers and owners in the industry "The Food Service Guide to Waiter & Waitress Training" would be a perfect go-to guide to have on hand in the restaurant manager's office.

It was a waste of money. Cheap quality small book with no good contents.

This is the perfect gift for grandkids who hit you up for money. Tell them that this book will teach them how to make money in the world's oldest profession! Even the ten commandments covers "Manservants" and "Maidservants" Get crackin', Kid! Learn an honorable trade that gives thee cash in hand!

Thank you

Excellent book.

It was helpful but not exactly what I was looking for.

Very American, but the basics are very good and it is easy to read.

This book is awful dont teach nothing dont buy , there is nothing just theory for who know already all methods and want open new restaurant. Dont buy, if the other books of same series is the same dont buy.