Question 1

I have the unit and my computer settings as low as possible without muting, but it is still too loud. Is there a way to adjust the range lower?

Accepted Answer

Hello! We're sorry to hear about your experience. There is no setting to adjust the volume other than the buttons on the unit and the controls from the computer. We advice you to access Control Panel>Hardware and Sound>Sound then select the Calisto 3200 to open properties>levels and reduce the volume as much as you'd like. Please note If you have any audio playing at the time, you'll need to restart the application to see the changes. We hope you will find this information useful. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 800-985-9815.

Question 2

Is there any way to disable the 'mute on' and 'mute off' audio queues?

Accepted Answer

Hi! To disable the mute reminder on the Plantronics Calisto 3200 speakerphone, you can follow these steps:

1. Make sure the Calisto 3200 is connected to your computer or device.
2. On your computer or device, locate the Plantronics Hub software. If you don't have it installed, you can download it from the official Plantronics website and install it.
3. Open the Plantronics Hub software.
4. Look for the Calisto 3200 device within the software's interface and select it.
5. In the settings or options for the Calisto 3200, search for a "Mute Reminder" or similar option. This option is usually located under the audio settings or advanced settings.
6. Disable or turn off the "Mute Reminder" option. This will prevent the Calisto 3200 from reminding you when the microphone is muted.
7. Save the changes and close the Plantronics Hub software.

By following these steps, you should be able to disable the mute reminder on your Plantronics Calisto 3200 speakerphone.

Question 3

Just a follow up on the microsoft teams questions.  do you know if this product now supports microsoft teams?

Accepted Answer

Hello! We're glad to inform you that now all Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms, including Microsoft Teams. However, if you're looking for the specific version that comes with the Dedicated Microsoft Teams button, then please confirm this directly with the reseller. The part number for the one with USB-A is: 214181-01 and 214182-01 for USB-C. The only difference between the standard and Teams version is the Teams button which puts it at the front of your Desktop (in case you have other apps opened) whenever you press it. We hope you will find this information useful. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 800-985-9815.

Question 4

Does the light indicate the mute status?

Accepted Answer

Hello! yes, when muted, the LED will turn red. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

Number of Batteries	1 CR2 batteries required. (included)
Is Electric	Yes
Power Source	Corded Electric
Compatible Devices	Desktops
Number of Microphones	1
MP3 player	No
Total USB 2.0 Ports	1
Specific Uses For Product	Remote work and collaboration in various environments
Controller Type	Corded Electric
Color	BLACK
Is Waterproof	FALSE
Warranty Type	Full
Control Method	Touch
Mounting Type	Tabletop Mount
Material Type	Plastic
Speaker Type	Multimedia
Additional Features	Microphone Feature
Recommended Uses For Product	Home
Item Weight	8 Ounces
Item Dimensions D x W x H	2.24"D x 5.75"W x 5.75"H
Number of Power Levels	5
Speaker Maximum Output Power	10 Watts
Subwoofer Connectivity Technology	Wired
Connectivity Protocol	USB
Connectivity Technology	Wired
Number Of Circuits	1
Audio Driver Type	Dynamic Driver

Calisto 3200 USB-A

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