---
product_id: 506026443
title: "TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0"
brand: "tongveo"
price: "$663.44"
currency: USD
in_stock: true
reviews_count: 13
category: "Tongveo"
url: https://www.desertcart.us/products/506026443-tongveo-4k-conference-room-ptz-camera-ai-tracking-and-gesture
store_origin: US
region: United States of America
---

# 8.29MP Ultra HD 4K clarity 5X digital zoom with remote PTZ control AI-powered gesture auto-tracking TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0

**Brand:** tongveo
**Price:** $663.44
**Availability:** ✅ In Stock

## Summary

> 🎥 Own the Room with AI-Powered 4K Precision

## Quick Answers

- **What is this?** TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 by tongveo
- **How much does it cost?** $663.44 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.us](https://www.desertcart.us/products/506026443-tongveo-4k-conference-room-ptz-camera-ai-tracking-and-gesture)

## Best For

- tongveo enthusiasts

## Why This Product

- Trusted tongveo brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Crystal-Clear 4K Ultra HD:** Experience razor-sharp video with 8.29MP sensor and 3840x2160 resolution at 30fps, perfect for professional-grade conferencing and streaming.
- • **Dynamic 350° PTZ Rotation:** Effortlessly cover every angle with whisper-quiet 350° horizontal and 180° vertical pan-tilt-zoom, controlled remotely for flawless framing.
- • **Next-Level AI Gesture Control:** Seamlessly command your camera with intuitive hand gestures—activate multi or solo tracking and zoom without lifting a finger.
- • **Plug & Play USB 3.0 Compatibility:** Instantly connect to all major platforms like Zoom, Teams, and YouTube with wide OS support—no drivers, no hassle, just premium video.
- • **Versatile Mounting & Pro-Grade Build:** Mount on wall, ceiling, tripod, or desk to fit any workspace aesthetic, backed by a 3-year warranty for long-term peace of mind.

## Overview

The TONGVEO 4K PTZ Camera delivers professional-grade video conferencing and live streaming with an 8.29MP sensor, 4K UHD resolution at 30fps, and a 120° wide-angle lens. Featuring AI-powered auto-tracking controlled by intuitive hand gestures, 5X digital zoom, and smooth 350° pan-tilt rotation, it ensures every participant is perfectly framed. Compatible with all major video platforms via USB 3.0 plug-and-play, it offers versatile mounting options and a robust 3-year warranty, making it the ultimate upgrade for modern remote collaboration.

## Description

desertcart.com: TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 | 120°FOV 5X Digital Zoom AI-Powered Video Conference, Zoom, Teams, Skype, Youtube Live Streaming & Remote Meeting Compatible : Electronics

Review: Not able to stop auto track, remote minimum functionality (October 2025 update) - The Tongveo 4K camera may come with a remote control, but don't let that fool you into thinking you have full command over its features. One glaring problem is that certain functions—most notably the auto-track feature—cannot be turned off via the remote or any accessible settings. This is a fundamental flaw because users wanting control over whether AI tracking is active have no real choice. I reached out to Tongveo support and was met with disappointment. They bluntly told me that if you're in a video call, the AI tracking is permanently engaged and cannot be disabled. There are no firmware or driver updates available to fix this limitation. Their only "solution"? Buy an entirely new camera. That's a frustrating and unacceptable stance for paying customers who expect some basic level of configurability. The remote itself offers typical PTZ (pan-tilt-zoom) functions and preset controls, but missing critical control over AI tracking severely limits user experience and flexibility. For a camera marketed with AI-powered auto-tracking as a highlight, not being able to manually disable it is a deal-breaker for many professional settings where fixed framing or manual control may be preferred. In summary, the Tongveo 4K's remote-driven experience is misleading and lacking in real user control, and the company's customer service response does little to resolve these issues, instead pushing users toward costly repurchases rather than practical fixes. Update to My Tongveo 4K Camera Review (October 2025) When I first reviewed the Tongveo 4K camera, my main frustration centered on the inability to disable the auto-track feature—especially during video calls—despite the included remote control promising more control than it delivered. The PTZ functions and presets worked fine, but the always-on AI tracking felt like an overreach, limiting flexibility for professional setups where manual framing is key. And my initial outreach to Tongveo support only amplified the disappointment: they confirmed no firmware fixes or settings tweaks were available, essentially suggesting a full repurchase as the only path forward. That said, after a few back-and-forth emails, Tongveo stepped up in a way that turned things around. They acknowledged the feedback and offered a complimentary replacement unit specifically designed with improved compatibility for AI calls—meaning I can now toggle the auto-tracking on or off as needed, even mid-call. This upgrade directly addresses the core issue I raised, giving users the configurability that should have been there from the start. With this resolution, my experience has shifted from deal-breaker to workable solution. The camera's AI-powered tracking remains a strong selling point when you want it active, and the remote now feels more empowering with that added control layer. Tongveo's customer service isn't lightning-fast, but their willingness to make it right without haggling earns them credit. If you're eyeing this camera, it's worth a shot—just flag any tracking preferences upfront with support to avoid my initial hiccup. Overall, a solid 4K PTZ option for most users, now with better customization potential.
Review: A solid all-in-one system for remote meetings - We bought this conference room camera system for our showroom and I'm very impressed. The 4K picture quality is clear, and the 120° wide-angle view works well for showing everyone around the table. The AI auto-tracking follows the speaker smoothly, and the gesture controls are convenient once you get used to them. The included speakerphone provides clear sound for both sides of the conversation, and setup was straightforward with Zoom and Microsoft Teams. We tested for our remote meeting with our sales team to show our samples and it worked well. Pictures are very clear and stable. I have no complaint at all.

## Features

- ✔Ultra HD 4K & 8.29 Megapixels - TONGVEO PTZ Camera is equipped with an 8.29-megapixel sensor with 3840 x 2160 QHD 4K output resolution and high dynamic image of 30 fps, 120°wide angle, makes video conferencing very clearly visible. To enjoy this 8.29MP 4K webcam, please make sure your software and screen support 4K. Note: NO mic; ▲𝐍𝐨 𝐛𝐚𝐭𝐭𝐞𝐫𝐢𝐞𝐬 𝐚𝐫𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐨𝐫 𝐚𝐜𝐜𝐞𝐬𝐬𝐨𝐫𝐲 𝐩𝐚𝐜𝐤𝐚𝐠𝐢𝐧𝐠.
- ✔AI Auto-Tracking by 6 Gestures Control - Gestures enable AI auto-tracking and 5X digital zoom: 👌'OK' to AI-tracking ON and enter multi-human tracking, ✌'V' to enter solo-tracking, 👉 'L' to zoom-in(in solo-tracking), ☝'One' to zoom-out(in solo-tracking), 👍'Good' to enter multi-human tracking, ✋'Palm' to AI-tracking OFF. AI Function Upgrade: The gesture function can be disabled in the menu and auto-tracking can also be enabled or disabled through the remote control.
- ✔5X Digital Zoom with Remote Control - The PTZ camera with 5X digital zoom can rotate 350° horizontally (±175°) and 180° vertically (±90°) quietly and quickly. 10-position presets via IR remote control, 255 via PELCO, 64 via VISCA. The RS485 & RS232 interfaces support joystick control. The MENU on the remote allows you to set the PTZ camera parameters.
- ✔USB3.0 Plug&Play and Wide Compatibility - This 4K PTZ Webcam works with most video conferencing software including Zoom,Polycom, WebEx, BlueJeans, Facebook Messenger, and more. Compatible with Windows, Mac OS, and Chrome OS. Ideal for Video Conferencing, Distance Education, Church Live streaming, Remote Meetings, Remote Consultation, etc.
- ✔Multiple Mounting Options and Package List - Available to install on the wall, tripod, ceiling, monitor, or desk. Package includes 1 * 4K PTZ Camera, 1 * DC 12V/2A power adaptor, 1 * IR remote control, 1 * 9.8ft USB 3.0 cable, 1 * wall bracket with screws, 1 * manual.
- ✔Note - 1. To enjoy this 8.29MP 4K webcam, please make sure that the equipment and software you are using support 4K. 2. The FAR/NEAR/MANUAL/AUTO FOCUS buttons on the remote control do not apply to this version of the PTZ camera. 3. If the PTZ camera's Menu is flipped when using video conferencing software such as Teams, Zoom, Skype, etc., please disable the Mirror function in the software and then open the PTZ camera's Menu.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0BND6ZS7W |
| Antenna Location | Indoor |
| Best Sellers Rank | #224 in Webcams |
| Brand | TONGVEO |
| Built-In Media | 1 * 4K PTZ Camera, 1 * DC 12V/2A power adaptor, 1 * IR remote control, 1 * 9.8ft USB 2.0 cable, 1 * Wall mount with screws, 1 * manual |
| Camcorder Type | Webcam |
| Color | Black |
| Compatible Devices | Devices running on Windows, Mac OS, and Chrome OS, and those that support video conferencing software such as Zoom, Polycom, Microsoft Lync, WebEx, BlueJeans, and Facebook Messenger. |
| Connectivity Technology | Infrared, USB |
| Customer Reviews | 4.3 out of 5 stars 178 Reviews |
| Digital Zoom | 5 x |
| Display Resolution Maximum | UHD |
| Effective Still Resolution | 8.29 mp |
| Effective Video Resolution | 3840 pixels |
| Exposure Control Type | Manual |
| File Format | MP4 |
| Flash Memory Type | SD |
| Flash Memory Video Speed Class | V60 |
| Focus Type | Auto Focus |
| Form Factor | PTZ Camera |
| Image Aspect Ratio | 16:9 |
| Image stabilization | Digital |
| Item Dimensions D x W x H | 6.69"D x 6.5"W x 9.72"H |
| Item Weight | 2.52 kg |
| Lens Type | Wide Angle |
| Manufacturer | TONGVEO |
| Maximum Aperture | 2 f_stop |
| Maximum Focal Length | 2.8 millimeters |
| Minimum Aperture | 2 millimeters |
| Minimum Focal Length | 40 |
| Model Name | TONGVEO 4K PTZ Camera |
| Model Number | TV-B4K-AI |
| Number of Batteries | 1 Lithium Ion batteries required. |
| Photo Sensor Size | 1/2.8-inch |
| Photo Sensor Technology | CMOS |
| Sensor Type | CMOS |
| Shooting Modes | Automatic |
| Special Feature | PTZ Camera with 4K 30fps, AI Auto-tracking, Gestures/Remote control, 5X digital zoom, 120° wide-angle FOV, USB3.0 plug and play, RS232/RS485 Support |
| Style Name | Professional |
| Video Capture Format | MP4 |
| Video Capture Resolution | 4K |
| Video Resolution | 4K |
| Viewing Angle | 120 degrees |
| Warranty Description | 3 Year Waranty |
| Water Resistance Level | Not Water Resistant |
| White Balance Settings | Auto |
| Wireless Compability | Bluetooth |
| Zoom | Digital |

## Product Details

- **Brand:** TONGVEO
- **Color:** Black
- **Connectivity Technology:** Infrared, USB
- **Flash Memory Type:** SD
- **Maximum Aperture:** 2 f
- **Maximum Focal Length:** 2.8 Millimeters
- **Photo Sensor Technology:** CMOS
- **Video Capture Format:** MP4
- **Video Capture Resolution:** 4K

## Images

![TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 - Image 1](https://m.media-amazon.com/images/I/61bV9XnitCL.jpg)
![TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 - Image 2](https://m.media-amazon.com/images/I/71s2kxEwYZL.jpg)
![TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 - Image 3](https://m.media-amazon.com/images/I/81FIeDV5SAL.jpg)
![TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 - Image 4](https://m.media-amazon.com/images/I/81BsuEiMa9L.jpg)
![TONGVEO 4K Conference Room PTZ Camera AI-Tracking & Gesture Control USB 3.0 - Image 5](https://m.media-amazon.com/images/I/61HlztvQwmL.jpg)

## Available Options

This product comes in different **Color** options.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Not able to stop auto track, remote minimum functionality (October 2025 update)
*by F***O on August 8, 2025*

The Tongveo 4K camera may come with a remote control, but don't let that fool you into thinking you have full command over its features. One glaring problem is that certain functions—most notably the auto-track feature—cannot be turned off via the remote or any accessible settings. This is a fundamental flaw because users wanting control over whether AI tracking is active have no real choice. I reached out to Tongveo support and was met with disappointment. They bluntly told me that if you're in a video call, the AI tracking is permanently engaged and cannot be disabled. There are no firmware or driver updates available to fix this limitation. Their only "solution"? Buy an entirely new camera. That's a frustrating and unacceptable stance for paying customers who expect some basic level of configurability. The remote itself offers typical PTZ (pan-tilt-zoom) functions and preset controls, but missing critical control over AI tracking severely limits user experience and flexibility. For a camera marketed with AI-powered auto-tracking as a highlight, not being able to manually disable it is a deal-breaker for many professional settings where fixed framing or manual control may be preferred. In summary, the Tongveo 4K's remote-driven experience is misleading and lacking in real user control, and the company's customer service response does little to resolve these issues, instead pushing users toward costly repurchases rather than practical fixes. Update to My Tongveo 4K Camera Review (October 2025) When I first reviewed the Tongveo 4K camera, my main frustration centered on the inability to disable the auto-track feature—especially during video calls—despite the included remote control promising more control than it delivered. The PTZ functions and presets worked fine, but the always-on AI tracking felt like an overreach, limiting flexibility for professional setups where manual framing is key. And my initial outreach to Tongveo support only amplified the disappointment: they confirmed no firmware fixes or settings tweaks were available, essentially suggesting a full repurchase as the only path forward. That said, after a few back-and-forth emails, Tongveo stepped up in a way that turned things around. They acknowledged the feedback and offered a complimentary replacement unit specifically designed with improved compatibility for AI calls—meaning I can now toggle the auto-tracking on or off as needed, even mid-call. This upgrade directly addresses the core issue I raised, giving users the configurability that should have been there from the start. With this resolution, my experience has shifted from deal-breaker to workable solution. The camera's AI-powered tracking remains a strong selling point when you want it active, and the remote now feels more empowering with that added control layer. Tongveo's customer service isn't lightning-fast, but their willingness to make it right without haggling earns them credit. If you're eyeing this camera, it's worth a shot—just flag any tracking preferences upfront with support to avoid my initial hiccup. Overall, a solid 4K PTZ option for most users, now with better customization potential.

### ⭐⭐⭐⭐⭐ A solid all-in-one system for remote meetings
*by J***A on June 12, 2026*

We bought this conference room camera system for our showroom and I'm very impressed. The 4K picture quality is clear, and the 120° wide-angle view works well for showing everyone around the table. The AI auto-tracking follows the speaker smoothly, and the gesture controls are convenient once you get used to them. The included speakerphone provides clear sound for both sides of the conversation, and setup was straightforward with Zoom and Microsoft Teams. We tested for our remote meeting with our sales team to show our samples and it worked well. Pictures are very clear and stable. I have no complaint at all.

### ⭐⭐⭐⭐⭐ Great Camera for Meetings
*by M***I on August 18, 2026*

The camera is easy to set up and the 4K video quality is clear. The auto-tracking works well, and the speakerphone has good sound quality. Great for online meetings and video calls. Very satisfied!

## Frequently Bought Together

- TONGVEO 4K PTZ Camera with AI-Powered Auto-Tracking 5X Digital Zoom USB 3.0 120-Degree Wide-Angle PTZ Webcam for Video Conference Skype/Teams/Zoom Meeting Live Streaming
- 2-in-1 Conference Speaker and Microphone, Daisy Chain Wireless Bluetooth Speakerphone with 360° omnidirectional mics USB/Dongle/Bluetooth Connection 18H Talk Time for 15-30 People Meeting

---

## Why Shop on Desertcart?

- 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016
- 🌍 **Shop Globally** — Access 737+ million products across 21 categories
- 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price
- 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members)
- 🔒 **Secure Payments** — Trusted payment options with buyer protection
- ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews

**Shop now:** [https://www.desertcart.us/products/506026443-tongveo-4k-conference-room-ptz-camera-ai-tracking-and-gesture](https://www.desertcart.us/products/506026443-tongveo-4k-conference-room-ptz-camera-ai-tracking-and-gesture)

---

*Product available on Desertcart United States of America*
*Store origin: US*
*Last updated: 2026-09-03*