---
product_id: 502721955
title: "SmartDoor™ Never Rust Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smart Device, Smartphone Controlled, Customize Schedule, Multiple Pets, Medium"
brand: "petsafe"
price: "$784.82"
currency: USD
in_stock: true
reviews_count: 9
category: "Pet Safe"
url: https://www.desertcart.us/products/502721955-smartdoor-never-rust-connected-pet-door-dog-and-cat-selective
store_origin: US
region: United States of America
---

# Customizable pet schedules App-enabled remote control Selective pet access lock SmartDoor™ Never Rust Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smart Device, Smartphone Controlled, Customize Schedule, Multiple Pets, Medium

**Brand:** petsafe
**Price:** $784.82
**Availability:** ✅ In Stock

## Summary

> 🐾 Unlock freedom for your pets, lock out the worries!

## Quick Answers

- **What is this?** SmartDoor™ Never Rust Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smart Device, Smartphone Controlled, Customize Schedule, Multiple Pets, Medium by petsafe
- **How much does it cost?** $784.82 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.us](https://www.desertcart.us/products/502721955-smartdoor-never-rust-connected-pet-door-dog-and-cat-selective)

## Best For

- petsafe enthusiasts

## Why This Product

- Trusted petsafe brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Total Control in Your Palm:** Manage your pet’s comings and goings anytime, anywhere via smartphone app.
- • **Weatherproof & Energy Smart:** Durable, sealed flap keeps out drafts and protects your home’s energy efficiency.
- • **Exclusive Access for Your Pets:** Selective entry ensures only your pets get in—no unwanted critters allowed.
- • **Tailored Schedules for Every Pet:** Set personalized access times to fit each pet’s unique routine effortlessly.
- • **Instant Alerts, Ultimate Peace of Mind:** Receive real-time notifications on pet activity, door status, and battery life.

## Overview

The SmartDoor™ Never Rust Connected Pet Door is a medium-sized, app-enabled pet door designed for dogs and cats. It offers selective entry via collar keys or microchip pairing, customizable schedules, and remote locking/unlocking through the My PetSafe app. Built with durable plastic and weather-sealed flaps, it keeps your home energy-efficient while providing real-time notifications on pet activity and door status. Ideal for multi-pet households seeking smart, secure, and convenient pet access control.

## Description

Stuck at work? Busy making dinner? No problem. SmartDoor Connected Pet Door ensures your pets play and potty breaks stay intact no matter where you are. This app-enabled pet door is perfect for the whole fur-family, giving your cat or dog their own personal entrance and exit. Meanwhile, youll have full control over the SmartDoor with the My PetSafe app, where you can manage schedules, get notifications, and remotely control the pet door through your phone. The SmartDoor comes with a Pet Door Key that attaches to your pets existing collar, giving them exclusive access through the door. Multi-pet households can purchase extra Pet Door Keys. Let them outside, run around the backyard, soak up the sun and take care of business without having to open the door for them. The Medium SmartDoor can also pair with microchips, giving cats keyless entry! Pets and animals without a key or microchip cant enter, keeping unwanted visitors out of your home. SmartDoor offers a balance of freedom for your pets and peace of mind for you. As a pet parent, you may want to set a curfew for your little one. Through the My PetSafe app, youll be able to set individual schedules for your pets that give them access through the door at specific times. Notifications will keep you updated on your pets whereabouts, pinging you on your phone or smartwatch. Get notified when your pets use the door, when its locked, and more. If you notice a storm rolling through town, use your phone to remotely activate the multi-point lock on the flap to keep your dog or cat safe and sound inside. The pet door flaps dynamic weather sealing is energy efficient and keeps the elements and airflow where they belong outside. SmartDoors pet door flap is built with durable plastic and tinted for privacy, keeping critters curious eyes out of your business. The SmartDoor Connected Pet Door comes in 2 different sizes, Medium and Large. It is powered by batteries or a Wall Adaptor (sold separately) and requires a high-speed Wi-Fi connection with 2.4 GHz capabilities. Installation of the SmartDoor is a perfect weekend project with a friend. Verify that your door or wall is compatible with the SmartDoor by checking the chart below. Your pet deserves the best. Trust PetSafe to keep your pet healthy, safe and happy.

Review: USELESS PIECE 0F JUNK - This was the biggest waste of $500+ dollars I have ever spent. I purchased before I moved to the mountains, so didn't have the opportunity to install it for about 6 months, but I had it to be prepared. From the day it was installed, it has NEVER worked correctly. The tags would not register to open the dog door unless pur dogs face was smooshed up against it for a few seconds. We troubleshooted everything we could. We were told it was probably that our front door was incompatible with the dog door. So we bought a whole new door, exactly what is recommended. Nothing changed. We ended up having to just leave it unlocked and pray that nothing got in and our indoor cat didn't get out. The quality is TRASH. Very cheaply made. We have had to adjust and readjust and rig it to stay in the brand new door that we purchased for this dog door. Its cheap plastic and pieced have popped out and cracked. The "seal" let's ALL the cold air in. Because it no longer seals, and hasn't for most of the time I've owned this. I live at 9,300 feet in the Colorado Rocky Mountains where it gets into the -° temps, and not only did I pay over $500 for this piece of trash, it raises my electric bill because it let's cold air in all the time. And it will randomly lock itself so that my dogs are stuck outside. Which is DISGUSTING for a company that calls themselves "peysafe" I'm fed up and currently looking for a replacement. I will never recommend ANYTHING from this brand. Do not waste your money! Their customer service hasn't been worth much either. So so so SO DISAPPOINTED
Review: Worth the Money - This is a good pet door, especially if you need something that you can open or close while not at home. The wifi operation works great. The only issue I have with it is the button for manual open and close is in the battery backup location. So, when I'm not home and my wife needs to open or close the door she has to remove the battery cover every time. My wife doesn't do apps very well, she's old school. Other than that it's a great door.

## Features

- CONTROL THROUGH YOUR PHONE: App enabled pet door that gives your pets the freedom to come and go
- ONLY OPENS FOR YOUR PETS: Selective entry and exit let you decide when and which pets can use the pet door, keeping wildlife out
- SET CUSTOM SCHEDULES: Create or change multiple schedules for each pet to maintain their daily routines
- LOCK FROM ANYWHERE: Remotely lock and unlock your SmartDoor through the My PetSafe app
- SMARTPHONE NOTIFICATIONS: Receive notifications when your pets use the door, updates on your SmartDoor lock and battery status, and more

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0BK9S5R7Y |
| ASIN  | B0BK9S5R7Y |
| Best Sellers Rank | #60,567 in Pet Supplies ( See Top 100 in Pet Supplies ) #216 in Dog Doors |
| Brand Name | PetSafe |
| Closure Type | Flap,Lock |
| Color | White |
| Customer Reviews | 2.8 2.8 out of 5 stars (268) |
| Date First Available  | December 14, 2022 |
| Dog Breed Size | Medium |
| Frame Material | Plastic |
| Included Components | 1 Foam Spacer, Blanking Plugs, Cutting Templates for non-metal and metal doors, Exterior Frame, Installation Guide, Interior Frame, Large SmartDoor™ Connected Pet Door comes with 1 Large Pet Door Key, Medium SmartDoor™ Connected Pet Door comes with 1 Medium Pet Door Key, Pet Training Guide, Screws |
| Item Type Name | Pet Doors |
| Item model number  | ZPA19-17252 |
| Manufacturer | Radio Systems Corporation |
| Manufacturer  | Radio Systems Corporation |
| Manufacturer Part Number | ZPA19-17252 |
| Manufacturer Warranty Description | 1 year limited warranty. |
| Material Type | Plastic |
| Maximum Compatible Thickness | 1.5 Inches |
| Model Number | ZPA19-17252 |
| Product Dimensions  | 5 x 10.8 x 14.3 inches; 6.39 Pounds |
| Size | Medium |
| Target Audience | Cats, Dogs |
| UPC | 729849172524 |
| Unit Count | 1.0 Count |
| Weight Capacity Maximum | 200 Pounds |

## Product Details

- **Brand:** PetSafe
- **Color:** White
- **Material:** Plastic
- **Mattress Thickness:** 1.5 Inches
- **Size:** Medium

## Images

![SmartDoor™ Never Rust Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smart Device, Smartphone Controlled, Customize Schedule, Multiple Pets, Medium - Image 1](https://m.media-amazon.com/images/I/616nzop6LqL.jpg)

## Available Options

This product comes in different **Style** options.

## Customer Reviews

### ⭐ USELESS PIECE 0F JUNK
*by K***N on October 18, 2025*

This was the biggest waste of $500+ dollars I have ever spent. I purchased before I moved to the mountains, so didn't have the opportunity to install it for about 6 months, but I had it to be prepared. From the day it was installed, it has NEVER worked correctly. The tags would not register to open the dog door unless pur dogs face was smooshed up against it for a few seconds. We troubleshooted everything we could. We were told it was probably that our front door was incompatible with the dog door. So we bought a whole new door, exactly what is recommended. Nothing changed. We ended up having to just leave it unlocked and pray that nothing got in and our indoor cat didn't get out. The quality is TRASH. Very cheaply made. We have had to adjust and readjust and rig it to stay in the brand new door that we purchased for this dog door. Its cheap plastic and pieced have popped out and cracked. The "seal" let's ALL the cold air in. Because it no longer seals, and hasn't for most of the time I've owned this. I live at 9,300 feet in the Colorado Rocky Mountains where it gets into the -° temps, and not only did I pay over $500 for this piece of trash, it raises my electric bill because it let's cold air in all the time. And it will randomly lock itself so that my dogs are stuck outside. Which is DISGUSTING for a company that calls themselves "peysafe" I'm fed up and currently looking for a replacement. I will never recommend ANYTHING from this brand. Do not waste your money! Their customer service hasn't been worth much either. So so so SO DISAPPOINTED

### ⭐⭐⭐⭐⭐ Worth the Money
*by R***E on January 19, 2026*

This is a good pet door, especially if you need something that you can open or close while not at home. The wifi operation works great. The only issue I have with it is the button for manual open and close is in the battery backup location. So, when I'm not home and my wife needs to open or close the door she has to remove the battery cover every time. My wife doesn't do apps very well, she's old school. Other than that it's a great door.

### ⭐ Don't buy it. Never worked right, replacement never worked right, wasted so much money
*by L***U on April 5, 2024*

I bought this in May of '23 and have been struggling to make it work ever since. Paid several hundred to have it installed professionally. It would not reliably stay connected to wifi - it uses the 2.4GHz band exclusively which a mesh repeater won't help you with, and that technology will be going away anyway - and even worse, the latch would jam at random times and strand my dog outside in the deadly heat. He became extremely leery of it and would only go through it on his own if we left it completely unlocked and were actually at home in the house. Well, so much for being housebroken; if we left the house he'd eliminate inside to keep from being trapped by the thing. We tore out all of our carpeting and replaced it with solid surfaces. So that completely negates the point of having a dog door, and having to leave it unlocked was just a huge security liability. I spent hours and hours rebooting the thing, wrestling with the app to keep it connected, deleting and reinitializing every time it would disconnect itself. They sent me a replacement door which I spent another few hundred installing, with the same issues. I finally asked them for my purchase price back, courteously and after many, many hours of online troubleshooting with them, because it's got a year warranty which we're six months into and I cannot fight this battle anymore. I want my home to be safe and my floors not to be ruined; it's such a small ask. They refused to honor it, even after going up the supervisor chain, and I am out thousands of dollars because I thought they were a good company and would do the right thing. And the kicker is I'd gotten this to replace a High Tech brand door that worked flawlessly for twelve years, thinking this would be the smart upgrade. More fool I; won't buy from this company ever again.

## Frequently Bought Together

- SmartDoor™ Never Rust Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smart Device, Smartphone Controlled, Customize Schedule, Multiple Pets, Medium
- PetSafe SmartDoor Connected Pet Door for Cats and Dogs Power Adaptor, 6 ft Corded 12-VDC, Compatible with PPA00-17254, PPA00-17255, ZPA19-17252 & ZPA19-17253, PPA19-17256 and PPA19-17257

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*Product available on Desertcart United States of America*
*Store origin: US*
*Last updated: 2026-04-27*