--- product_id: 4828353 title: "The Heart of Change: Real-Life Stories of How People Change Their Organizations" price: "$38.21" currency: USD in_stock: true reviews_count: 13 url: https://www.desertcart.us/products/4828353-the-heart-of-change-real-life-stories-of-how-people store_origin: US region: United States of America --- # The Heart of Change: Real-Life Stories of How People Change Their Organizations **Price:** $38.21 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** The Heart of Change: Real-Life Stories of How People Change Their Organizations - **How much does it cost?** $38.21 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.us](https://www.desertcart.us/products/4828353-the-heart-of-change-real-life-stories-of-how-people) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Moving beyond the process of change Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people’s behavior . And that is never easy. The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change . Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change—and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation. Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change. Review: A practical reference for leadership development - A good reference for leadership development with convincing examples. The principles summarized in the book are applicable to both profitable and nonprofit organizations. Review: See-Feel-Change - The book is a great follow-up to Kotter's best selling book, Leading Change. He emphasizes the behavior changes required to make each of eight stages come alive in a See-Feel-Change model versus a traditional view of Analysis-Think-Change. With this latest book, The Heart of Change, the author provides powerful stories to make the point that emotion plays a more powerful role in making change than most of us have been taught or know how to apply. In each chapter, suggestions are made on how to make this transition. For those are in the throes of a major change effort in their organization, this is must reading that provides a fresh view of how to insert energy back into the process of change. I highly recommend the book. ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #60,758 in Books ( See Top 100 in Books ) #13 in Organizational Change (Books) #392 in Business Management (Books) #549 in Leadership & Motivation | | Customer Reviews | 4.5 out of 5 stars 744 Reviews | ## Images ![The Heart of Change: Real-Life Stories of How People Change Their Organizations - Image 1](https://m.media-amazon.com/images/I/61V7IoWlpnL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ A practical reference for leadership development *by C***G on April 9, 2026* A good reference for leadership development with convincing examples. The principles summarized in the book are applicable to both profitable and nonprofit organizations. ### ⭐⭐⭐⭐⭐ See-Feel-Change *by J***N on February 23, 2013* The book is a great follow-up to Kotter's best selling book, Leading Change. He emphasizes the behavior changes required to make each of eight stages come alive in a See-Feel-Change model versus a traditional view of Analysis-Think-Change. With this latest book, The Heart of Change, the author provides powerful stories to make the point that emotion plays a more powerful role in making change than most of us have been taught or know how to apply. In each chapter, suggestions are made on how to make this transition. For those are in the throes of a major change effort in their organization, this is must reading that provides a fresh view of how to insert energy back into the process of change. I highly recommend the book. ### ⭐⭐⭐⭐ An Exhaustive Expose on the Nature of Change *by J***N on July 20, 2002* The authors' professed thesis is the following: "The core of [change] is always about changing the behavior of people." [Found in the book's Preface] After reading this all-encompassing dissertation however, the seasoned scholar may glean a slightly different message. Perhaps the authors say it best in Chapter 8 when they proclaim that: "To use all of the ideas in this chapter, and to avoid the mistakes, it is essential to understand... In a change effort, culture comes last, not first." In any event, the authors set forth a multitude of stories to support the crux of their argument. This tact falls in line with their firm belief in a "see-feel-change" process. It is clearly evident that they intended to "practice what they preached" in the book's overall design. Readers who are thoroughly invested in the creation of change for their organization will probably find this book somewhat "eye-opening." The authors' use of stories is exceptional in their dissemination of an eight-step process. Some may also find this book a bit scholarly in its mission to thoroughly pound each point home. It's probably fair to say that this book is meant to be either read in its entirety or not at all. Each of the eight steps build off of each other. Despite some seemingly lengthy segments however, the authors' larger message is worth taking in. ## Frequently Bought Together - The Heart of Change: Real-Life Stories of How People Change Their Organizations - Leading Change, With a New Preface by the Author - Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.us/products/4828353-the-heart-of-change-real-life-stories-of-how-people](https://www.desertcart.us/products/4828353-the-heart-of-change-real-life-stories-of-how-people) --- *Product available on Desertcart United States of America* *Store origin: US* *Last updated: 2026-07-23*